Reviews of Utoppia

By: Utoppia App

List of user reviews and ratings for Utoppia

Total ratings

4.04 (Rating count: 1,597)

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Review summary

Users find Utoppia offers a smooth app experience with good customer support and helpful features like prepaid virtual cards, especially for USD transfers. However, multiple reviews highlight bugs with authentication and registration, app crashes after updates, and unhelpful or limited customer service. The lack of physical cards and incomplete features such as crypto functionalities are noted. Despite frustrations, many appreciate the app's concept and hope for improvements.

Pros

App has a smooth user experience and is easy to understand.
Customer support via WhatsApp is quick and efficient, including Spanish and English support.
Offers useful features like prepaid cards and virtual MasterCard.
Good for handling USD transactions and international transfers without frequent account closures.
Provides an outstanding chat function with prompt responses and explanations.

Cons

App is buggy, with issues during account creation, login, and two-factor authentication.
The app sometimes crashes or doesn't open after updates and incorrectly flags phones as unsafe.
Support is often automated and unhelpful, with limited availability outside office hours.
Physical cards are lacking, and users express desire for them along with updates on features like crypto integration.
Some form fields and registration processes are confusing or incomplete, causing users to get stuck.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.04

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41% (26)

Date	Author	Comment
2026-07-29	Ju*****	DON'T TRUST THIS APP! it makes constant platform and account changes , and if you do a money transfer (like me) you can have the risk of evaporate your money. If you're forced to use the app, just take screenshots of every transaction you do through the app.
DON'T TRUST THIS APP! it makes constant platform and account changes , and if you do a money transfer (like me) you can have the risk of evaporate your money. If you're forced to use the app, just take screenshots of every transaction you do through the app.
2026-03-09	Em*****	really nice app. functional and usefull.
really nice app. functional and usefull.
2026-02-03	Al*****	excelente 👌
excelente 👌
2026-01-06	Me*****	El onboarding es desastroso y está mal diseñado. Ante cualquier non-happy path terminás dependiendo del soporte técnico, que no atiende 24/7. En la práctica, todos los edge cases requieren soporte. En mi caso, no pude activar la cuenta porque mi número de celular no es del país donde vivo, y no lo podia cambiar sin una certificacion de la empresa de telecomunicaciones. Al final terminé usando otra billetera que no me dio tanta vuelta.
El onboarding es desastroso y está mal diseñado. Ante cualquier non-happy path terminás dependiendo del soporte técnico, que no atiende 24/7. En la práctica, todos los edge cases requieren soporte. En mi caso, no pude activar la cuenta porque mi número de celular no es del país donde vivo, y no lo podia cambiar sin una certificacion de la empresa de telecomunicaciones. Al final terminé usando otra billetera que no me dio tanta vuelta.
2025-10-29	Ra*****	rryexcited from wheŕe o will get interñatìoñal çàr I ďoñt hàveanypasspoort I wasn't to grease çhŕoñiç çaliifornniia þođayitdelt anďcèlebrate thißýeàr Christmas anďcèlebrate ñewyd ìñ çàlifornia
rryexcited from wheŕe o will get interñatìoñal çàr I ďoñt hàveanypasspoort I wasn't to grease çhŕoñiç çaliifornniia þođayitdelt anďcèlebrate thißýeàr Christmas anďcèlebrate ñewyd ìñ çàlifornia
2025-10-28	Ab*****	💯
💯
2025-07-10	Fe*****	Drena fondos con cobro de utoppia plus. suscripciones no realizadas. no la recomiendo
Drena fondos con cobro de utoppia plus. suscripciones no realizadas. no la recomiendo
2025-05-07	Ag*****	excelente app 💗
excelente app 💗
2025-03-18	Fl*****	This app is incredibly sketchy, buggy and if you're lucky it's just a massive waste of time. Mostly they don't accept new registrations, or if they do, from just a few countries. But they always pretend to be open for business, wasting people's time. So far, two of their banking partners collapsed (how do you achieve that?). People talk if losing their money. I don't understand why this app is allowed. Even just the false advertising alone..
This app is incredibly sketchy, buggy and if you're lucky it's just a massive waste of time. Mostly they don't accept new registrations, or if they do, from just a few countries. But they always pretend to be open for business, wasting people's time. So far, two of their banking partners collapsed (how do you achieve that?). People talk if losing their money. I don't understand why this app is allowed. Even just the false advertising alone..
2025-02-14	Da*****	I'm not able to withdraw my funds from the investment account. The button for adding my bank statement isn't working in any device, isn't enabled on purpose, they have been using the investment funds for months without letting the users withdraw them. BE CAREFUL putting your money here.
I'm not able to withdraw my funds from the investment account. The button for adding my bank statement isn't working in any device, isn't enabled on purpose, they have been using the investment funds for months without letting the users withdraw them. BE CAREFUL putting your money here.