Reviews of Bounce: Luggage Storage Nearby

By: Bounce, Inc. App

List of user reviews and ratings for Bounce: Luggage Storage Nearby

Total ratings

4.75 (Rating count: 13,784)

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Review summary

Bounce is praised for its ease of use, convenient transit-adjacent locations, friendly staff, and secure luggage storage that lets travelers explore the city during layovers. However, consistency in reliability varies: app glitches and problems with QR codes, inaccurate location hours, and occasional unavailability at storage sites are recurring drawbacks that users frequently mention.

Pros

Very easy to use with quick drop-off and pick-up.
Convenient locations near transit hubs.
Friendly and helpful staff.
Secure, safe luggage storage.
Allows sightseeing or shopping while luggage is stored during layovers.

Cons

App reliability issues (glitches/QR code problems) impacting bookings.
Inaccurate or outdated location hours in the app, leading to missed drops.
Occasional storage availability issues at stores (full or closed), causing cancellations or delays.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.75

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16% (49)

Date	Author	Comment
2026-08-29	Tr*****	excellent service
excellent service
2026-08-27	Jo*****	We're new to luggage drop offs like this... it all went brilliantly!
We're new to luggage drop offs like this... it all went brilliantly!
2026-08-26	Li*****	Convenient process .No hassle!! Useful for temporary day time storage to permit freedom to sightsee or shop.
Convenient process .No hassle!! Useful for temporary day time storage to permit freedom to sightsee or shop.
2026-08-24	Ju*****	It worked well and the app gave us confidence with the barcode being scanned and photos of our luggage.
It worked well and the app gave us confidence with the barcode being scanned and photos of our luggage.
2026-08-22	Ma*****	So glad I found Bounce for my travels.
So glad I found Bounce for my travels.
2026-08-20	Sa*****	they set you to book it the next day on your first time then bend you ever for days waiting for a refund. and I could change the date. not highly recommend but be careful if you do
they set you to book it the next day on your first time then bend you ever for days waiting for a refund. and I could change the date. not highly recommend but be careful if you do
2026-08-19	St*****	Totsl scam. initially quoted 19 euros ended up paying 50. Pricing needs to be more transparent. Won't use again
Totsl scam. initially quoted 19 euros ended up paying 50. Pricing needs to be more transparent. Won't use again
2026-08-18	Be*****	the Bounce person who checked me in and out was great! very helpful.
the Bounce person who checked me in and out was great! very helpful.
2026-08-18	Ja*****	so useful and friendly, easy to find and fast so I couod enjoy my trip without hauling everything with me or spending ages finding somewhere.
so useful and friendly, easy to find and fast so I couod enjoy my trip without hauling everything with me or spending ages finding somewhere.
2026-08-18	Ra*****	convenient location and an easy process
convenient location and an easy process