Reviews of AV Spin Cycle

By: KioSoft Technologies LLC App

List of user reviews and ratings for AV Spin Cycle

Total ratings

4.69 (Rating count: 443)

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Review summary

AV Spin Cycle is praised for its convenience, ease of use, and helpful features like wireless payment, cycle notifications, and responsive customer support. However, users report issues with inaccurate or delayed notifications, connection instability, problems with the dryer consuming money improperly, and the absence of a web version. The app significantly reduces the hassle of laundry chores but could improve reliability and user interface functions to enhance overall experience.

Pros

Very easy and convenient to use, with a user-friendly interface.
Allows users to start machines and add funds wirelessly, eliminating the need for quarters.
Provides notifications and alerts when laundry cycles are done.
Reliable customer support that handles refund issues efficiently.
Real-time updates and machine availability status help manage laundry time effectively.

Cons

Notifications for cycle completion are sometimes inaccurate or delayed.
App connection to machines can be slow or occasionally lost, causing frustration.
Dryer and machine payment issues such as consuming money without starting or only allowing one coin at a time.
Lack of a web or desktop version limits accessibility for users without smartphones.
Inconsistent timer updates and confusing time extension prompts during drying cycles.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.69

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14% (3)

Date	Author	Comment
2024-11-27	La*****	Easy to use! Love the features that tell you which machines are available and the alarm option to set that let's you know when your cycles are done ✔️
Easy to use! Love the features that tell you which machines are available and the alarm option to set that let's you know when your cycles are done ✔️
2024-09-24	Mi*****	I can take advantage of the time to do other things and if I lose track of time, the app alerts me when they are done washing and drying. That's a big plus for me. It's easy to get it started. So far, I haven't had any problems using it.
I can take advantage of the time to do other things and if I lose track of time, the app alerts me when they are done washing and drying. That's a big plus for me. It's easy to get it started. So far, I haven't had any problems using it.
2024-09-20	Mi*****	Works great, but why isn't there a "web" version??? I don't use a cell anymore, I do everything on my desktop Dell, & I'd like to access the app -or it's functions- online. So what's up with that???
Works great, but why isn't there a "web" version??? I don't use a cell anymore, I do everything on my desktop Dell, & I'd like to access the app -or it's functions- online. So what's up with that???
2024-09-14	Sh*****	I appreciate how user friendly it is! From Adding funds to my account to seeing when your laundry is almost done and when it is complete!
I appreciate how user friendly it is! From Adding funds to my account to seeing when your laundry is almost done and when it is complete!
2024-09-12	Mi*****	Love this service!! It's super convenient and, basically, just makes doing laundry so much easier! Laundry was, literally, my least favorite chore, and, in the past, I would put laundry off until there were 4 or 5 loads to do! Embarrassing, but true! Now, however, it's just soooo much easier that I never let it build up! It has, literally, actually made a difference in my life. It may sound weird, but it's actually true! Love it!!
Love this service!! It's super convenient and, basically, just makes doing laundry so much easier! Laundry was, literally, my least favorite chore, and, in the past, I would put laundry off until there were 4 or 5 loads to do! Embarrassing, but true! Now, however, it's just soooo much easier that I never let it build up! It has, literally, actually made a difference in my life. It may sound weird, but it's actually true! Love it!!
2024-09-01	Pa*****	I love this app. It's very convenient, I don't have to search for quarters anymore now I just use my phone
I love this app. It's very convenient, I don't have to search for quarters anymore now I just use my phone
2024-06-13	Er*****	Reliable. One time I had an issue With a machine taking my money twice. And I received my money back the very next day Without any questions. The app is also extremely easy to use.
Reliable. One time I had an issue With a machine taking my money twice. And I received my money back the very next day Without any questions. The app is also extremely easy to use.
2024-06-07	ad*****	Pretty stable app. Very convenient. My wife and I will take turns using the app during the day and when shes on her phone it only shows what she's started, even though we use the same account. Wish all the laundry was shown on each instance of the app .
Pretty stable app. Very convenient. My wife and I will take turns using the app during the day and when shes on her phone it only shows what she's started, even though we use the same account. Wish all the laundry was shown on each instance of the app .
2024-04-19	Ja*****	This app makes laundry even more stressful than it already is. Clunky and difficult to use. An absolutely terrible app. Typing in the machine number does not work, utilizing the QR code takes forever. Especially on the dryer. You can only put one quarter at a time with each scan. Hello! Why not allow us to maximize however many quarters we want to use on that cycle? Duh. I try to use quarters rather than this app any chance I get. You can tell this app was designed by amateurs.
This app makes laundry even more stressful than it already is. Clunky and difficult to use. An absolutely terrible app. Typing in the machine number does not work, utilizing the QR code takes forever. Especially on the dryer. You can only put one quarter at a time with each scan. Hello! Why not allow us to maximize however many quarters we want to use on that cycle? Duh. I try to use quarters rather than this app any chance I get. You can tell this app was designed by amateurs.
2024-02-04	Sy*****	Super easy to use. I wonder how other laundromats do it. Getting coins and dealing with dirty money is a thing if the past.
Super easy to use. I wonder how other laundromats do it. Getting coins and dealing with dirty money is a thing if the past.