GTL | GettingOut

Name: GTL | GettingOut
Rating: 3.2777503 (22392 reviews)
Author: Viapath

By: Viapath App

Simple and reliable communication between inmates, friends and family

Overview

Google Play Store

Downloads

4,722,908 ▲ 20.13K

Data as of 2026-08-15

Rating:

3.28 +35

(22,392)

Version:

3.4.3

Last updated: 2026-05-12

Features & Capabilities

GTL's GettingOut app fosters strong connections between inmates and their loved ones by providing a simple, reliable communication platform. Users can send and receive messages, photos, and videos (in select facilities), manage contacts, and make deposits—all through a free, easy-to-use mobile app. Designed to keep relationships intact, the app continuously evolves based on customer feedback to improve user experience.

Whether you're a family member or friend, GTL GettingOut ensures you stay connected with inmates, offering seamless communication on the go. For any feedback or issues, the product team welcomes detailed user input via feedback@gtl.net, emphasizing their commitment to service improvement.

User Growth & Download Statistics

App Communication Social Media

By:

Viapath

Downloads:

4,722,908 20.13K

Rating:

3.28

(22,392) 35 new ratings

Version:

3.4.3 Last updated: 2026-05-12

Version code:

847

Creation date:

2013-07-30

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

96.41MB

Email:

su*****@telmate.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-15

Compare stats and ranking:

Ranking

# 25,004 ▲ 21

Other rankings

#111 in Productivity (Free) ▼ 23

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Viapath

Google Play Store

https://play.google.com/store/apps/details?id=com.telmate.TelmateGettingout

Email:

su*****@telmate.com

Website:

https://www.gettingout.com/deposit/

User Reviews

Reviews of GTL GettingOut show mixed experiences. The most recurring negatives are payment/deposit failures, app crashes and glitches, messaging problems, and weak customer support, along with frustrating policy changes. While a minority praise texting functionality and overall usefulness, reliability and cost remain the main concerns for many users.

Pros

Some reviewers describe the app as great or good overall.
Some reviewers value the ability to text or email loved ones who are incarcerated.

Cons

Deposit and payment issues: deposits fail or are delayed and funds are not applied.
Frequent app stability problems: crashes, kicking out, and needing reinstalls.
Messaging issues: messages get cut off, cannot read full messages, sending pictures fails, and 'please try again' errors.
Poor customer support: rude agents, unhelpful, hard to reach.
Policy/feature changes causing frustration: inability to delete inmates after adding; restrictions on account deletion after 30 days; additional fees for services.