ConnectNetwork by GTL

Name: ConnectNetwork by GTL
Rating: 3.343297 (12460 reviews)
Author: GTL ES

By: GTL ES App

ConnectNetwork™ helps you stay connected with incarcerated loved ones.

Overview

Google Play Store

Downloads

3,443,736 ▲ 7.92K

Data as of 2026-08-14

Rating:

3.34 ▼ 0.02

(12,460)

Version:

4.4.2

Last updated: 2026-06-04

Ranking

#31,272 ▼ 54

Overall

Features & Capabilities

ConnectNetwork by GTL is a mobile app designed to facilitate seamless communication and financial support for incarcerated loved ones. Users can create and manage their ConnectNetwork accounts, make deposits to various inmate-related services including AdvancePay Phone, Trust Fund, and Tablet Accounts. The app features convenient options such as Walk-In-Retail for cash payments. Additionally, it supports messaging capabilities allowing users to send and receive emails, photos, and videos, depending on facility permissions. ConnectNetwork empowers families to maintain strong connections through secure and user-friendly features.

User Growth & Download Statistics

App Communication

By:

GTL ES

Downloads:

3,443,736 7.92K

Rating:

3.34

(12,460) 0.02

Version:

4.4.2 Last updated: 2026-06-04

Version code:

442004

Creation date:

2015-01-27

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk

Size:

15.09MB

Email:

su*****@connectnetwork.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-14

Compare stats and ranking:

Ranking

# 31,272 ▼ 54

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

GTL ES

Google Play Store

https://play.google.com/store/apps/details?id=net.gtl.mobile_app

Email:

su*****@connectnetwork.com

Website:

https://web.connectnetwork.com/contact-us/

User Reviews

Users praise ease of use and quick funds deposits to incarcerated loved ones, but widespread instability dominates: frequent login problems, crashes, and 'oops' errors; funding attempts often fail or are delayed; pricing is high with many fees; facility lists and dropdown UI are buggy, and support is slow. Overall, reliability and cost are the main complaints.

Pros

Easy to use interface.
Funds can be added instantly.
Convenient for sending money to incarcerated loved ones (supports debit and trust fund).
Simple management of funds when the service is working.

Cons

Frequent login/authentication issues and automatic sign-outs.
Frequent crashes and generic errors ('oops, something went wrong').
Funding/deposit failures and delays (declines, timeouts) requiring support.
High and complex fees for calls, messages, deposits, photos, and videos.
Limited facility/state options with buggy dropdowns and slow customer support.

Recent reviews

Absolutely worst app I've used. Won't load proper, can't even log in. reinstalled 3x, clearly one of those no bid contracts won the day in Indiana.

Ri*****, 2026-08-07

premeditated glitches kickouts, and shut downs. Forces you to imput your information over 20 time. million dollar corporation and this Is the software your company produces. Its a SCAM to allow anyone to pay to send a message or photo to our family AND YOU DENY IT TO SEND TO OUR LOVED ONES. REFUNDS NEED TO BE PROCESSED WHEN DENIED. IM GOING TO FILE A COMPLAINT WITH YOUR REGULATOR FOR KEEPING FUNDS WHEN YOU BIASLY DENY FOR ANY REASON. FRAUDULENT SCHEMES FOR PROFIT IS A CRIME IN ARIZONA