Reviews of TebMobile

By: TEB SHA App

List of user reviews and ratings for TebMobile

Total ratings

3.73 (Rating count: 855)

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Review summary

Overall, many users find TebMobile useful and time-saving and even praise it as among Kosovo’s best banking apps. Yet multiple persistent issues recur: notifications often don’t arrive; the app is unstable after updates and has bugs; StarCard data access is blocked or unclear; online payments (taxes and general purchases) are limited or unavailable; login and security UX can be frustrating (fingerprint vs password, foreign user access) and the UI feels outdated. Users request Google Pay, better StarCard handling, more features, and a design refresh.

Pros

Useful and time-saving banking app
Regarded by some as one of Kosovo's best banking apps
Generally helpful and positively received by users
Contains features that users appreciate (e.g., convenient mobile banking experience)

Cons

Push notifications often do not arrive or alert on transactions
App instability and bugs, especially after updates (sometimes not functioning)
StarCard data access/visibility problems (data blocked or StarCard info inaccessible)
Limited or missing online payments (tax payments and online purchases)
Login/security UX issues ( Fingerprint ID limitations, mandatory short codes, issues for foreign users)

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User Reviews

Recent rating average: 2.00

All time rating average: 3.73

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44% (26)

Date	Author	Comment
2026-05-15	Ad*****	The app currently has several issues. The QR code is not working, and the code generation for withdrawals is also not functioning. Most recently, I received a pop-up request to update my information. The process goes well until the second-to-last step, but then the option disappears and the update cannot be completed.
The app currently has several issues. The QR code is not working, and the code generation for withdrawals is also not functioning. Most recently, I received a pop-up request to update my information. The process goes well until the second-to-last step, but then the option disappears and the update cannot be completed.
2026-05-09	Ar*****	Terheqja me QR code nuk funksionon. Menyrat tjera te terheqjes, psh me fute kartelen ne bankomat, jane me pagese. Dallavere.
Terheqja me QR code nuk funksionon. Menyrat tjera te terheqjes, psh me fute kartelen ne bankomat, jane me pagese. Dallavere.
2026-04-16	Al*****	worked fine till last update, now credit card section is screwed up, can't see the main page of it or upcoming transactions - just keeps loading, and credit card statement just throws.
worked fine till last update, now credit card section is screwed up, can't see the main page of it or upcoming transactions - just keeps loading, and credit card statement just throws.
2026-04-05	Bu*****	Aplikacion me 100 probleme. Asgje nuk i funksionon qysh duhet. Shume i veshtire per kyqje dhe perdorim. User Experience: 0 User Interface: 0
Aplikacion me 100 probleme. Asgje nuk i funksionon qysh duhet. Shume i veshtire per kyqje dhe perdorim. User Experience: 0 User Interface: 0
2026-03-31	Ál*****	Every time I try to log in on my phone, it keeps saying my password is wrong; it's quite a complicated application.
Every time I try to log in on my phone, it keeps saying my password is wrong; it's quite a complicated application.
2026-03-31	Vi*****	Sherbimi me i dopti i mundshem. vetem ne pak operator ekonomik mundesh me kry pagesa nepermjet aplikacionit, po ashtu, screenshot eshte i bllokuar pa asnje arsye te logjikshme.
Sherbimi me i dopti i mundshem. vetem ne pak operator ekonomik mundesh me kry pagesa nepermjet aplikacionit, po ashtu, screenshot eshte i bllokuar pa asnje arsye te logjikshme.
2026-03-29	Fl*****	appi eshte shume i keq. kurfar notifications nuk pranoj edhe pse i kam te lejuara. perndryshe appi nga banka raiffeisen te njofton per qdo terheqje dhe transferi qe kryhet, e appi juaj nuk tr lajmron fare.
appi eshte shume i keq. kurfar notifications nuk pranoj edhe pse i kam te lejuara. perndryshe appi nga banka raiffeisen te njofton per qdo terheqje dhe transferi qe kryhet, e appi juaj nuk tr lajmron fare.
2025-12-24	Sh*****	dua të bëj përditësim të të dhënave kur vjen të bej foto dokumentet bllokohet komplet
dua të bëj përditësim të të dhënave kur vjen të bej foto dokumentet bllokohet komplet
2025-12-24	Ki*****	super
super
2025-12-22	Ze*****	I like so much TEB Banka
I like so much TEB Banka