WhatsMine Agent — Team Inbox

WhatsMine Agent puts your WhatsMine team inbox in your pocket. Reply to
customers on WhatsApp, Facebook Messenger, Instagram DM, SMS and email — all
from one clean, fast mobile app built for support agents.

NOTE: This is a companion app for the WhatsMine self-hosted customer messaging
platform. You need a WhatsMine workspace to sign in — accounts, channels and
billing are managed in the WhatsMine web app. Try it instantly with the built-in
demo login.

UNIFIED INBOX
• All conversations from every connected channel in one list
• Folder tabs: All, Mine, Unassigned, Resolved, Snoozed
• Filter by channel or label, search contacts
• Unread and channel badges, pull-to-refresh, infinite scroll

FULL-FEATURED CONVERSATIONS
• Text, image, video, audio, document, location, template and interactive
messages, plus emoji reactions
• Delivery ticks: queued, sent, delivered, read, failed
• WhatsApp text formatting (bold italic strike code)
• Day separators and typing indicators

POWERFUL COMPOSER
• Attach from camera, gallery or files
• /shortcut canned replies and WhatsApp template picker
• 24-hour session window awareness — suggests a template when the window closes

TEAM WORKFLOW
• Assign conversations to teammates
• Change status: open, resolved, snoozed
• Attach and remove labels
• AI ↔ human hand-off
• Private internal notes

REALTIME
• Live new messages, typing and assignment updates (Pusher or self-hosted
Laravel Reverb)

CONTACTS
• Full contact profile with custom fields and conversation history

BUILT RIGHT
• Sign in to your own server — your data stays on your infrastructure
• Secure token storage in the Android Keystore, HTTPS only
• No ads, no tracking, no third-party analytics
• Light, dark and system themes
• Available in English, Spanish, French, Arabic and Bengali

WhatsMine Agent is the mobile companion for the WhatsMine multi-channel
customer messaging platform for teams.