Southern Railway

Name: Southern Railway
Rating: 4.1 (2204 reviews)
Author: OnTrack Retail Ltd

By: OnTrack Retail Ltd

Plan your train trips, book tickets, and get travel information effortlessly.

Features & Capabilities

The Southern Railway Chrome extension provides a seamless travel planning and ticket booking experience across Great Britain. Users can check real-time train times, book tickets with zero booking fees, and receive live service updates directly through the app.

The extension supports flexible travel through keyGo smartcards for tap & go convenience without pre-buying tickets. It also features an Auto Delay Repay system for hassle-free compensation claims and offers on-the-go passenger assistance. Digital railcards allow for easy renewal and discounts on fares. Google Pay integration is coming soon, making travel payments even smoother.

User Growth & Download Statistics

App

By:

OnTrack Retail Ltd

Downloads:

283,134 907

Rating:

4.10

(2,204) 28 new ratings

Version:

5.0.18 Last updated: 2026-06-09

Version code:

297

Creation date:

2015-01-06

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk
android.permission.ACCESS_ADSERVICES_TOPICS Low risk

Size:

102.44MB

Email:

de*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-16

Compare stats and ranking:

Ranking

# 130,059 ▲ 1,299

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

OnTrack Retail Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.southern.ontrack

Email:

de*****@gmail.com

Website:

http://www.southernrailway.com

User Reviews

Users find the Southern Railway app offers convenient ticket booking with no fees and useful smart card functionality. However, they frequently report crashes, especially when accessing tickets, payment method limitations, slow and unintuitive interfaces, and repeated login annoyances. Digital season tickets often fail to activate properly. While some improvements have been made, the app still suffers from stability and usability issues, causing frustration among regular commuters.

Pros

Easy to use website and booking system with no booking fees.
Capability to load smart card tickets directly without station collection.
Less bulky and more stable than similar apps.
Useful common journeys entry and journey planner built into the app.
Ability to log in and check account and tickets.

Cons

App frequently crashes, especially when viewing or loading tickets.
Payment issues including limited payment options, blocked payment methods, and poor integration with payment gateways.
Poor user interface and experience: slow response times, laggy, unintuitive, confusing checkout process with no order review.
Inability to manage tickets efficiently: no easy ticket rebuilding, problems with digital season tickets not activating or showing correctly.
Repeated login requirements and app instability needing reinstallation; bugs introduced after updates causing errors and blocking ticket purchases.

Recent reviews

Very easy to use website and booking system. A great price for advanced booking, free to collect your tickets from a nearby station, and unlike others no booking fee.