smg360

Name: smg360
Rating: 3.21 (3973 reviews)
Author: SMG Reporting

By: SMG Reporting

smg360 provides access to customer scores, comments, and alerts.

Features & Capabilities

The smg360 Chrome extension offers SMG clients streamlined, real-time access to vital customer feedback, scores, and alerts. Designed to empower businesses with actionable insights, smg360 allows users to quickly respond to customer comments, enhancing overall brand experience and driving loyalty. With support in over 40 languages, this dynamic reporting app bridges feedback and behavioral data, facilitating informed decisions across the enterprise.

Powered by SMG, a leader in experience management, smg360 combines advanced platform technology with professional services to simplify the collection, analysis, and sharing of customer, patient, and employee insights. This extension is a key tool for organizations seeking to boost engagement, improve customer satisfaction, and drive meaningful business outcomes. Discover more about SMG's comprehensive solutions at www.smg.com.

User Growth & Download Statistics

App Analytics AI Communication

By:

Downloads:

Rating:

Version:

6.24.0 Last updated: 2026-06-11

Version code:

50067

Creation date:

2012-06-11

Publisher country:

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.smg.reporting.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

65.78MB

Email:

fe*****@smg.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 87,751 ▼ 24

Other platforms

smg360 (v2026.24.0)

3.80

(526)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

SMG Reporting

Google Play Store

https://play.google.com/store/apps/details?id=com.smg.reporting

Email:

fe*****@smg.com

Website:

http://www.smg.com

User Reviews

Reviews show the app is easy to use and generally helpful for monitoring site performance, with some calling it good or awesome. However, the most common issues are device pairing failures (grey/disabled button), frequent crashes or unresponsiveness (spinning, blank screens, or logouts), and navigation problems after updates. A few users report missing features like quick scores for the day and uneven support. Overall, stability and pairing reliability are the main pain points, while usability remains a strength when it works.

Pros

Easy to use / user-friendly interface
Helps monitor performance across sites
Overall good / awesome app

Cons

Device pairing often fails or remains on a grey/disabled button, making it impossible to pair devices
The app frequently crashes, logs out, or shows a spinning/blank screen
The latest update made navigation slower or more confusing
Missing quick scores or daily score display
Occasional support issues such as blocked emails or poor assistance

Recent reviews

nothing loads

Al*****, 2026-05-20

Ever since the app update in March, it is super buggy. continually refreshes and gets stuck on pages. Really makes navigating and looking at our guest reviews very difficult. I'm super bummed. I wish I could go back to the previous version, which was stable.

Je*****, 2026-05-09

frustrating I need this app for my work and about 3/20/26 the app changed and looks gray and weird and won't even stay paired for a full day. I can't keep going to work on my days off to get repaired. the email provided for the developers says it's invalid so I can't even contact them. I wish I could have the white version back with the blue circles. this new dark gray interface clearly has something wrong with it since it won't stay paired to devices. loved the app before the change.