MySLT

Name: MySLT
Rating: 2.8933334 (6901 reviews)
Author: Sri Lanka Telecom PLC

By: Sri Lanka Telecom PLC

MySLT Self-care app for managing your account and offerings anywhere anytime.

Features & Capabilities

The MySLT self-care app empowers users to seamlessly manage their SLT accounts from anywhere at any time. Key features include easy registration, real-time data usage tracking, detailed daily and protocol-wise data reports, and access to package quota details. Users can view current bill summaries, register for e-bills to receive bills online, and perform bill payments via debit or credit card securely within the app.

Additionally, the app allows activation of new data bundles, upgrading packages, and requesting additional services effortlessly. A comprehensive FAQ section provides quick answers to common queries related to SLT services. The app also supports reporting faults or connection issues and enables users to track the status of their reports. Managing up to four connections under a single SLT account simplifies account oversight and service management, making MySLT an essential tool for SLT customers seeking control and convenience.

User Growth & Download Statistics

App Communication

By:

Sri Lanka Telecom PLC

Downloads:

1,311,176 2.29K

Rating:

2.89

(6,901) 12 new ratings

Version:

2.1.6 Last updated: 2026-04-02

Version code:

Creation date:

2020-05-19

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CALENDAR High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_CALENDAR High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk

Size:

29.52MB

Email:

12*****@slt.com.lk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 56,798 ▼ 16

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Sri Lanka Telecom PLC

Google Play Store

https://play.google.com/store/apps/details?id=com.slt.selfcare

Email:

12*****@slt.com.lk

Website:

https://www.slt.lk

User Reviews

Most reviews are negative due to reliability and usability issues. The top problems are payment/top-up failures, app crashes and slow loading with service outages, and broken support/ticket systems. Other frequent complaints include inability to edit account details and accidental package upgrades without confirmation. A minority of reviewers express occasional positive experiences, but overall sentiment is dominated by significant bugs and feature gaps that hinder day-to-day use.

Pros

Some users report the app is very good or Excellent.
A few reviews express positive sentiment like 'so far good' and 'wow'.
Occasional positive comments about the plan working for some users.

Cons

Bill payment/top-up failures; no working payments and no card payment option.
Frequent crashes and loading issues; 'Service Temporarily Unavailable'.
Support tickets can't be logged or resolved; poor customer support.
Cannot edit user details; basic CRUD operations are broken.
Package upgrades can happen accidentally with no clear confirmation and no easy downgrade.

Recent reviews

ඇප් එකේ use කරන ඩේට අඩු වෙනව පෙන්නන්නෙ නෑනෙ, කලින් හොදට තිබුන ගිය මාසෙ මැද වගේ ඉදන් මෙහෙම, complaint කරත් වැඩක් උනේ නැ, plz ඉක්මනට ඒක හදන්න බලන්න.. 😞

Ra*****, 2026-06-17

Bad service in the world

Am*****, 2026-06-16

disappointed with SLT-Mobitel’s customer support. I had a technical issue and called the hotline on Thursday, and they created a case. But on Friday, they closed the case without fixing the issue or even calling me. I called again on Friday and reopened the case, but they closed it again without solving anything. On Saturday, I called again and explained everything, and the agent said he would inform a supervisor and arrange support. But again, the case was closed without fixing the issue.