my.t care

Name: my.t care
Rating: 2.5 (304 reviews)
Author: Mauritius Telecom Ltd

By: Mauritius Telecom Ltd

The all-in-one app to manage all your my.t and Telecom services

Features & Capabilities

my.t care is a comprehensive mobile app that allows customers to seamlessly manage all their my.t and telecom services including fixed line, internet, TV, my.t Prepay, and Postpay accounts. Users can subscribe to or upgrade services, view and pay bills, check Internet usage, and access support directly from their smartphone or tablet.

Whether you're managing home services or mobile accounts, my.t care provides features such as viewing account info, downloading statements and receipts, enabling 5G connectivity, swapping to eSIM, recharging prepaid accounts, and troubleshooting support. It is designed for all my.t customers in Mauritius and Rodrigues, enabling easy control and management of telecom services anytime, anywhere.

User Growth & Download Statistics

App Communication

By:

Mauritius Telecom Ltd

Downloads:

181,092 584

Rating:

2.50

(304) 3 new ratings

Version:

2.0.228 Last updated: 2026-04-21

Version code:

2000228

Creation date:

2023-08-17

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

138.24MB

Email:

co*****@telecom.mu

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 161,477 ▲ 1,526

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Mauritius Telecom Ltd

Google Play Store

https://play.google.com/store/apps/details?id=mu.mt.selfcare

Email:

co*****@telecom.mu

Website:

https://www.myt.mu/

User Reviews

Users frequently face login loops and mandatory facial and ID scans during registration, which raise privacy concerns. The app crashes often, especially during ID scanning and payments, causing errors and failed transactions. Customer service is criticized for being unhelpful and slow to resolve issues, especially payment disputes. While the app allows management of prepaid accounts and bill payments with some discount benefits, it suffers from poor user experience due to frequent logouts, limited payment options, and complicated registration processes.

Pros

App interface allows management of prepaid accounts and bill payments.
App offers access to multiple registered accounts (e.g., family members) under one user.
App provides discount benefits such as Rs 25 discount for e-statements.
App improvements and bug fixes have addressed some registration issues over time.
Allows management features like changing Wi-Fi password and adding multiple accounts.

Cons

Mandatory facial recognition and extensive ID scanning during registration, raising privacy and security concerns.
Frequent login issues including automatic logout, login loops between register and login.
Poor customer service with unhelpful support, delayed issue resolution, and difficulty attaining refunds.
App crashes during ID scanning or payment processes, causing payment errors or failed registration.
Limited payment options with no link to bank accounts or credit cards, and absence of payment notifications.
Inconvenient app functionalities such as inability to downgrade accounts online, and cumbersome registration process.