Simpl: Shop Now. Pay Later. Android

Reviews of Simpl: Shop Now. Pay Later.

List of user reviews and ratings for Simpl: Shop Now. Pay Later.

Total ratings

4.20 (Rating count: 317,207)

Review summary

Users generally praise the simple UI and payment-management capability, but repeatedly report long-standing technical outages and unresponsive support. Many accounts are suspended or denied credit despite timely payments, with references to bans or months-long outages. Overall, usability is good when the app works, but reliability and support are major concerns.
Pros
  • Easy-to-use user interface (UI) that simplifies payments and transactions.
  • Helps users manage payments and credit-related activities efficiently when functioning.
  • Historically received positive feedback and trust from long-time users when the service is working.
Cons
  • Frequent technical issues that make the app unusable (login failures, billbox errors, KYC/network errors).
  • Poor or slow customer support with delayed or unclear responses.
  • Accounts getting suspended or credit access blocked without prior notice (e.g., bans, service denial).
  • Credit/limit cannot be used despite timely payments, indicating inconsistent access to the credit feature.
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User Reviews

Recent rating average: 1.40
All time rating average: 4.20
Upgrade to see all 458 reviews
5 star
13% (61)
4 star
4% (18)
3 star
3% (12)
2 star
5% (25)
1 star
75% (342)
DateAuthorRatingComment
2026-02-24
Mi*****
I have been using the SIMPL app for over a year now, and it has been very helpful in managing my payments and transactions. The user interface is simple and easy to use, which makes the overall experience smooth. One feature I would really love to see in future updates is a Dark Mode option. Adding this feature would make the experience even better for long-term users like me.
I have been using the SIMPL app for over a year now, and it has been very helpful in managing my payments and transactions. The user interface is simple and easy to use, which makes the overall experience smooth. One feature I would really love to see in future updates is a Dark Mode option. Adding this feature would make the experience even better for long-term users like me.
2026-02-24
La*****
worst pay later service and very complicated customer support... don't suggest... installation application..
worst pay later service and very complicated customer support... don't suggest... installation application..
2026-02-23
Vi*****
waste of life ...
waste of life ...
2026-02-23
Pa*****
they give us good service but now unable to give us credit however we paid on time
they give us good service but now unable to give us credit however we paid on time
2026-02-23
Am*****
i paid all the emi on time still I am unable to buy new product from this app on credit limit
i paid all the emi on time still I am unable to buy new product from this app on credit limit
2026-02-23
Ka*****
Unable to use it now. Even though timely payment was done.
Unable to use it now. Even though timely payment was done.
2026-02-23
An*****
i always use this apps since years but recently during few months I'm unable to see simpl option in any apps where I used to use it in a regular basis . I'm unable to use this apps in anywhere. I emailed it but the issue I'm facing but no response
i always use this apps since years but recently during few months I'm unable to see simpl option in any apps where I used to use it in a regular basis . I'm unable to use this apps in anywhere. I emailed it but the issue I'm facing but no response
2026-02-23
Sa*****
SBI banned this app why is still here in playstore.
SBI banned this app why is still here in playstore.
2026-02-23
ma*****
ossam
ossam
2026-02-23
za*****
not working now
not working now
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