Helios Safe App

The Helios Safe App provides a robust two-factor authentication solution designed for the Helios patient portal, ensuring that your sensitive health data remains secure. By turning your smartphone into a unique security key, the app offers an added layer of protection beyond standard login credentials.

Once linked to your user account, the Helios Safe App prompts for authentication each time you access protected areas within the patient portal. The setup involves a straightforward process: downloading the app, linking it to your existing account, and authenticating your identity. This quick verification substantially boosts security, making unauthorized access virtually impossible. The app is recommended to be used on a separate device from the one used to access the patient portal to maintain maximum security. For assistance, users can contact Helios support via email.