Royal Mail

Name: Royal Mail
Rating: 3.8461537 (88853 reviews)
Author: Royal Mail Group

By: Royal Mail Group

Easily manage your items and track your deliveries

Features & Capabilities

The Royal Mail Chrome extension is your comprehensive tool for managing parcels and deliveries conveniently. Easily track your items by entering a tracking ID or scanning barcodes, and receive notifications on delivery progress. Quickly purchase postage labels to print at home or free at Delivery Office Customer Service Points using a QR code.

Book parcel collections from your location to skip trips to the post office, with labels delivered if needed. Find nearby drop-off points, postboxes, or branches with opening times. If you miss a delivery, schedule redelivery to your home, a neighbor, or local post office on your preferred date. Customize delivery options post-shipment by redirecting parcels to safe places or neighbors, and set up address redirection to safeguard important mail.

Additional features include augmented reality parcel sizing, photo proof of signature or safe place delivery, digital proof of postage, saved tracking aliases, receipt storage, fee payment, and postcode/address lookup. The extension syncs with Royal Mail's Click & Drop platform and offers Alexa integration for voice tracking convenience. Simplify your postal experience and stay informed with the Royal Mail extension.

User Growth & Download Statistics

App Shopping Communication

By:

Royal Mail Group

Downloads:

6,541,110 30.07K

Rating:

3.85

(88,853) 23 new ratings

Version:

0 Last updated: 2026-05-29

Publisher country:

Email:

ap*****@royalmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 19,226 ▲ 254

Other rankings

#51 in

Top app in United Kingdom ▲ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Royal Mail Group

Google Play Store

https://play.google.com/store/apps/details?id=com.royalmail.app.droid

Email:

ap*****@royalmail.com

Website:

https://www.royalmail.com

User Reviews

The Royal Mail app is generally easy to use and helpful for parcel tracking and deliveries, particularly in areas with limited postal access. However, many users report frequent crashes, login problems, unreliable tracking information, and lack of notifications. Recent updates have further reduced app stability and compatibility with older Android versions, leading to significant user frustration.

Pros

App is easy to use with simple parcel tracking.
Useful for managing deliveries and collections, especially where local options are limited.
Some users find the app improved after certain fixes or updates.
Good for sending needs when it works properly.
Provides prompt refunds for returns when barcode is scanned.

Cons

App frequently crashes, freezes, and shows error messages.
Login issues with repeated logouts and incorrect 'wrong password' errors.
Tracking functionality is unreliable with incorrect or outdated statuses.
App lacks proper notifications for parcel status updates.
Recent updates have made app incompatible with older Android versions and less stable.

Recent reviews

Since last used a few months ago this app is now slow, buggy and unstable. How an app can go backwards so far is staggering. One noticeable bug is the statuses in the Track section. Items which were delivered weeks ago are showing as In Transit or Expected.

Ma*****, 2025-02-04

Very frustrating & unreliable app. Can't open it, just get a blank red screen! Keep getting error messages when trying to set delivery options and or track a package. Please get these issues sorted out.