RTS Access Ride Request

Name: RTS Access Ride Request
Rating: 3.691358 (81 reviews)
Author: RGRTA

By: RGRTA

Book your paratransit trip quickly and easily with RTS Access Ride Request!

Features & Capabilities

RTS Access Ride Request is a convenient Chrome extension designed for users to quickly book and view paratransit trips in Monroe County, NY. It streamlines the process of scheduling accessible transportation, ensuring users can manage their trips efficiently. Prior registration and approval through myRTS.com/Access are required to use this service, providing a secure and approved experience tailored for paratransit riders. This extension enhances mobility and independence by offering a straightforward booking tool for those who rely on RTS Access services.

User Growth & Download Statistics

App Accessibility

By:

RGRTA

Downloads:

14,228 43

Rating:

3.69

(81) 0.03

Version:

11.1.0 Last updated: 2026-04-09

Version code:

2000023634

Creation date:

2021-02-26

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

15.24MB

Email:

jm*****@myrts.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-10

Compare stats and ranking:

Ranking

# 478,449 ▼ 1,170

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

RGRTA

Google Play Store

https://play.google.com/store/apps/details?id=com.rgrta.passapp

Email:

jm*****@myrts.com

Website:

https://www.myRTS.com/Access

User Reviews

Users appreciate the app's design and utility for frequent public transit riders, but many struggle with the mandatory customer ID requirement and the lack of in-app registration. The app does not clarify how to obtain this ID, leading to confusion and frequent sign-in issues. Multiple users report errors and difficulty loading the app, with some calling for clearer route maps and a more user-friendly onboarding process.

Pros

Nice layout of the app user interface
Useful for frequent public transportation users
Provides ride request service similar to Uber
Generally pleasant user experience
Considered excellent by some users

Cons

Requires a customer ID to sign in which is not explained in the app
No option to register or create an account within the app
Confusion about how to obtain the customer ID or sign-up code
App often shows errors or fails to load
Does not provide clear route maps for new users

Recent reviews

Doesn't explain how or where the customer id is how would I know to look for

Pe*****, 2025-02-04

as for all the 1 star reviews you need apply for rts and if you get accepted your givin a an item for your login info, as for the app itself it's nicely played out the only problem im having is a constant error now pop up when I try to load up the app.