HRT Paratransit

Name: HRT Paratransit
Rating: 4.22 (108 reviews)
Author: Via Transportation Inc.

By: Via Transportation Inc. App

HRT paratransit provides accessible rides to qualified customers.

Overview

Google Play Store

Downloads

10,806 ▲ 68

Data as of 2026-07-19

Rating:

4.22

(108)

Version:

4.27.16

Last updated: 2026-07-15

Ranking

#535,193 ▼ 1,592

Overall

Features & Capabilities

The HRT Paratransit app enables a pre-booked transportation service for qualified paratransit customers in the Hampton Roads region of Virginia. The service provides easy, affordable, and efficient travel when you need it, where you need it.

HRT Paratransit operates as a shared service - you may be traveling with other passengers along the way.

Love our app? Please rate us!

Questions? Email us at support-hrt@ridewithvia.com

User Growth & Download Statistics

App

By:

Via Transportation Inc.

Downloads:

10,806 68

Rating:

4.22

(108)

Version:

4.27.16 Last updated: 2026-07-15

Version code:

17960

Creation date:

2020-08-03

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk

Size:

149.87MB

Email:

su*****@ridewithvia.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 535,193 ▼ 1,592

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Via Transportation Inc.

Google Play Store

https://play.google.com/store/apps/details?id=hrt.paratransit

Email:

su*****@ridewithvia.com

Website:

https://support.ridewithvia.com/hc/en-us

User Reviews

Users broadly praise Handy Paratransit for comfortable rides, friendly drivers, and good fare, including disability-friendly service. However, a recurring problem across reviews is the Android app’s instability: frequent crashes, freezes, login issues, and suspicions about reliability. This friction undermines the positive experiences, with at least one report of scheduling causing lateness. While some rides are on-time, the dominant theme is app reliability challenges that hinder consistent use, despite positive sentiment about the service when the app functions.

Pros

Positive ride quality with comfortable drivers and pleasant experiences.
Good fare and accessibility for people with disabilities.
Overall favorable sentiment from several users (great/good ratings).
Some users report on-time rides and enjoyable service when it works.

Cons

Frequent app instability: crashes, freezes, and non-functional features.
Login/authentication problems: can't log in via the app, mid-use verification, or browser-only access.
App is perceived as non-functional or suspicious by some users.
Reliability concerns about scheduling/timeliness as noted by at least one user.