HDFC ERGO Insurance App

Name: HDFC ERGO Insurance App
Rating: 3.494382 (31742 reviews)
Author: HDFC ERGO

By: HDFC ERGO App

Keep track of your insurance polices on your mobile phone.

This app was removed from Google Play Store on 2025-05-25

Overview

Removed

Downloads

2,637,908

Data as of 2025-05-25

Rating:

3.49

(31,742)

Version:

7.36

Last updated: 2025-05-22

Features & Capabilities

The HDFC ERGO Insurance Mobile App offers a comprehensive solution to manage your insurance needs directly from your smartphone. With an intuitive interface, the app allows you to view policy and claim details, locate nearby cashless hospitals and network garages via Google Maps integration, and access customer care instantly. It supports linking multiple policies, including non-HDFC ERGO ones, ensuring a unified management experience.

Users can register and track claims, renew policies with reminders, get quotes, and benefit from fitness discounts for health policies. Additional features include booking doctor appointments, tele-clinic online consultations, and wellness tips. The app also enhances user convenience through features like eLocker for document storage, Drive Safe insights, and compatibility with Google Wear OS smartwatches. HDFC ERGO’s commitment to security and accessibility is reflected in required permissions that facilitate quick emergency contacts and seamless uploads of claim documentation.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

7.36 Last updated: 2025-05-22

Version code:

30258

Creation date:

2011-12-15

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk

Size:

25.52MB

Email:

co*****@hdfcergo.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-25

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HDFC ERGO

Google Play Store

https://play.google.com/store/apps/details?id=com.pms.activity

Email:

co*****@hdfcergo.com

Website:

http://www.hdfcergo.com

User Reviews

The HDFC ERGO Insurance app allows basic policy management and renewal but suffers from frequent crashes, poor UI responsiveness, multiple login and session issues, and unreliable claim processing. Users face excessive permissions requests and lack of support from customer care. While the app integrates with Google Fit and offers features like notifications and claim registration, overall it provides a frustrating and unreliable user experience.

Pros

The app allows users to check their insurance coverage and policies.
It supports policy renewal functionality, though with many issues.
It integrates with Google Fit for health tracking features.
Offers in-app claim registration capability.
Provides notifications and informational messages regarding policies.

Cons

Frequent app crashes, slow loading, and poor UI responsiveness.
Multiple login issues including session expiration and forced login loops.
Complicated and unreliable claim processing, including frequent rejections and technical errors.
Excessive permissions requested, including unnecessary access to location, camera, and storage.
Poor customer support and inadequate handling of user queries and claims.

Recent reviews

Health insurance claim processing was a terrible experience and this app doesn't work at all while raising the claim. Even if you submit all medical records and invoices with the claim, they usually delay processing it and will reject the claim. I won't suggest it and won't recommend getting personal health insurance or any other type of insurance from them because they won't answer any questions posed by customers as their customer support is atrocious.

Yu*****, 2025-01-02

This app is not maintained such in a manner it should be after renewal policy should get automatically updated.while on renewal it should go to directly on renewal page .we're as it goes to normal page & process entirely is as normal person . What is the use of app . These enhancement should be done . It is a big company .