PetSmart

Name: PetSmart
Rating: 3.7558463 (28232 reviews)
Author: PetSmart LLC

By: PetSmart LLC App

The PetSmart App is a great resource for every step of your pet parent journey!

Overview

Google Play Store

Downloads

5,871,610 ▲ 16.05K

Data as of 2026-08-07

Rating:

3.76 +50

(28,232)

Version:

15.8.0

Last updated: 2026-08-03

Features & Capabilities

The PetSmart App is your comprehensive companion for every step of your pet parent journey. Shop all your pet essentials in one convenient place and enjoy fast curbside or in-store pickup within 2 hours. Manage appointments for grooming, daycare at Doggie Day Camp, and overnight stays at PetsHotel directly from the app.

Earn points through the Treats Rewards Loyalty Program on merchandise, services, and donations, all while accessing personalized content and helpful resources tailored to your pet family. With in-app scheduling, a store locator, and informative articles, the PetSmart App helps you provide the best care for your beloved pets easily and efficiently.

User Growth & Download Statistics

App Shopping

By:

PetSmart LLC

Downloads:

5,871,610 16.05K

Rating:

3.76

(28,232) 50 new ratings

Version:

15.8.0 Last updated: 2026-08-03

Version code:

341

Creation date:

2016-11-18

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH_SCAN Moderate risk

Size:

157.57MB

Email:

cu*****@petsmart.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 21,189 ▲ 18

Other rankings

#54 in Shopping (Free) ▲ 6

Other platforms

PetSmart (v15.8.0)

4.00

(30,770)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PetSmart LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.petsmart.consumermobile

Email:

cu*****@petsmart.com

Website:

https://www.petsmart.com/help/

User Reviews

Users like the app when it works: curbside pickup, fast delivery, and friendly staff. However, persistent issues with checkout, payments, promo codes, and regional restrictions create frustration, with Canadians unable to order and some devices experiencing login/curbside glitches. Overall, PetSmart shows strong service capabilities and product availability, but reliability and regional accessibility need improvement.

Pros

Curbside pickup and fast delivery with car-side service.
Helpful, professional staff and good customer service.
Wide product selection with fast delivery.
Positive, easy-to-use app experience when the app functions correctly.

Cons

Checkout, payment, and other general app instability and error messages.
Promo code issues and confusing offers.
Canadian availability limitations: cannot enter Canadian addresses or place orders from Canada.
Curbside pickup and login/auth issues on certain devices (device compatibility and occasional sign-in problems).

Recent reviews

won't let you cancel order within the hour of placing it. not user friendly and forces you to tip 10%. won't use again.

Gr*****, 2026-08-04

app will not let me add products to my cart. when I finally added product it would not recognize my address on file for auto shopping. would not let me add product for pick up. not the first time. not impressed.