Date	Author	Comment
2024-11-14	Da*****	Terrible app. Looks like this app is becoming obsolete, and I don't know if the replacement app is going to be than this one. I'm a Canadian living in the States, but do have a Canadian Credit Card. I would suggest for Canadians or Americans that just have American Credit Cards, the app should support American Credit Cards as well. Just like your gas fuel pumps. I entered my Canadian Credit Card into the app and now I get a "Probably a bad internet connection" and that's it. App is a dud
Terrible app. Looks like this app is becoming obsolete, and I don't know if the replacement app is going to be than this one. I'm a Canadian living in the States, but do have a Canadian Credit Card. I would suggest for Canadians or Americans that just have American Credit Cards, the app should support American Credit Cards as well. Just like your gas fuel pumps. I entered my Canadian Credit Card into the app and now I get a "Probably a bad internet connection" and that's it. App is a dud
2024-09-27	Pe*****	Dreadful first experience for my better half who called with battery down to 1%, I found that PC was the closest. Got the app and account setup with payment card, etc. Plugged in, tried to start the charger from the app, says it's started charging... boom, charging stops. Tried that a few times but no joy. Moved to the next station and same thing happens. Saw multiple $50 charges and credits on the payment card so it can't be a payment issue. Gave up, moved on...
Dreadful first experience for my better half who called with battery down to 1%, I found that PC was the closest. Got the app and account setup with payment card, etc. Plugged in, tried to start the charger from the app, says it's started charging... boom, charging stops. Tried that a few times but no joy. Moved to the next station and same thing happens. Saw multiple $50 charges and credits on the payment card so it can't be a payment issue. Gave up, moved on...
2024-09-02	Ni*****	It would be very helpful if this app told you which chargers were not working. Even better if it indicated poor charging speed on a supposed DC fast charger.
It would be very helpful if this app told you which chargers were not working. Even better if it indicated poor charging speed on a supposed DC fast charger.
2024-08-03	Co*****	The app wouldn't take my google pay account or complete my credit card transaction and the error messages don't appear to have been written by someone who has English as their first language. I'm now questioning if this is a legit app.
The app wouldn't take my google pay account or complete my credit card transaction and the error messages don't appear to have been written by someone who has English as their first language. I'm now questioning if this is a legit app.
2024-01-08	Ke*****	The app is not working on Android phones for at least 5 days. It shows a message saying "Probably a bad connection - Retry". There is likely a failing endpoint call to the API that prevents everything else from working. Tested on multiple devices.
The app is not working on Android phones for at least 5 days. It shows a message saying "Probably a bad connection - Retry". There is likely a failing endpoint call to the API that prevents everything else from working. Tested on multiple devices.
2024-01-02	Da*****	Payment authorization not working on mobile network, even though I have a good signal and everything else works. As soon as I press "confirm and pay", it says the connection is lost. If I switch to Wifi it works as expected.
Payment authorization not working on mobile network, even though I have a good signal and everything else works. As soon as I press "confirm and pay", it says the connection is lost. If I switch to Wifi it works as expected.
2023-10-18	Je*****	Iffy... not sure if the app or my phone, but on occasion I can't start a charging session because the app thinks I'm too far away from the charger. Also, I can't verify my cell number because the app crashes after I enter the confirmation code.
Iffy... not sure if the app or my phone, but on occasion I can't start a charging session because the app thinks I'm too far away from the charger. Also, I can't verify my cell number because the app crashes after I enter the confirmation code.
2023-06-14	As*****	Update: new version of the app seems to have fixed the login retention and location issues ("too far away to charge" even when you're standing right next to it). Been working good as of lately. Thanks Petro.
Update: new version of the app seems to have fixed the login retention and location issues ("too far away to charge" even when you're standing right next to it). Been working good as of lately. Thanks Petro.
2023-01-31	Pa*****	I usually have a great experience and depend on Petro to have the most consistent experience however that recently came to an end. I visited 39026-01 (Station #1) and 39026-02 (Station #2). Upon opening the app, the only options were station #6 and #7 which do not exist. After just going ahead and trying it and now having two pre-auths on my card, we determined on the app station #7 on the app is actually #1 in person and station #6 on the app is #2 in person.
I usually have a great experience and depend on Petro to have the most consistent experience however that recently came to an end. I visited 39026-01 (Station #1) and 39026-02 (Station #2). Upon opening the app, the only options were station #6 and #7 which do not exist. After just going ahead and trying it and now having two pre-auths on my card, we determined on the app station #7 on the app is actually #1 in person and station #6 on the app is #2 in person.
2022-12-12	Gr*****	First experience at using there system as I wanted to max out my cars charging system of 75kw/h. Didn't go well. Tried 2 charger, 2 times each. All failed giving me "time out errors". On the changer and the app just spinning away.
First experience at using there system as I wanted to max out my cars charging system of 75kw/h. Didn't go well. Tried 2 charger, 2 times each. All failed giving me "time out errors". On the changer and the app just spinning away.

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