Pay Tel

Name: Pay Tel
Rating: 3.9019608 (907 reviews)
Author: Pay Tel Communications, Inc.

By: Pay Tel Communications, Inc.

Pay Tel Connect™

Features & Capabilities

Pay Tel Connect™ is a user-friendly Chrome extension designed to keep you connected with inmates at detention facilities. With this app, you can receive instant notifications for calls and messages, send and receive texts and photos, and conveniently manage your account balance including adding funds.

Additionally, Pay Tel Connect™ offers valuable resources linked through Rise4Me, providing support for housing, food, clothing, healthcare, jobs, and more. Whether you want to stay in touch or access critical assistance, this extension makes communication and support accessible and efficient.

User Growth & Download Statistics

App Communication Social Media Privacy & Security

By:

Pay Tel Communications, Inc.

Downloads:

213,119 1.46K

Rating:

3.90

(907) 0.02

Version:

2.5.15 Last updated: 2025-12-05

Version code:

2515

Creation date:

2021-12-17

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MEDIA_CONTENT_CONTROL High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

56.77MB

Email:

su*****@paytel.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 150,466 ▲ 32

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Pay Tel Communications, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.paytel.consumer.mobile

Email:

su*****@paytel.com

Website:

https://www.paytel.com/

User Reviews

Users appreciate that Pay Tel facilitates communication with incarcerated loved ones, is easy to set up, and offers affordable calls and messaging options. However, many reviews report major technical issues: messages disappearing, app freezing, crashes, and interface glitches. Users also complain about poor customer support and the high cost of messages and calls relative to the app's instability. Overall, while the service meets an important need, Pay Tel suffers from frustrating bugs and reliability problems that diminish its value.

Pros

Easy to set up account and add funds.
Affordable pricing for phone calls and messages compared to other options.
Allows communication with incarcerated loved ones, providing a necessary service.
Offers messaging and photo sending capabilities.
Interface provides room to send lengthy texts for a reasonable price.

Cons

Messages often disappear or get deleted unexpectedly, causing users to lose their typed content.
App frequently freezes, crashes, or fails to load properly, making it unreliable.
Technical and user interface bugs such as missing send buttons, glitches in the text box, and scrolling issues.
Customer support is unresponsive or ineffective, with long hold times and no resolution.
High message and call costs perceived as expensive given the unreliable service.

Recent reviews

this app is terrible.one star is too much.

Mi*****, 2026-05-31

I love this app because I'm able to keep in touch with my loved one, either by message or video. If you have a loved one and they are housed hours away from you this is a great app to have. The only thing about this app is you can send photos but you can only send one at a time and they charged you .25¢ for everyone you send. That's the only thing I will update about this app, you should be able to send at least 5 at a time. Other than that it's an almost perfect app😉☺️