Reviews of PagerDuty

By: PagerDuty, Inc. App

List of user reviews and ratings for PagerDuty

Total ratings

4.38 (Rating count: 5,058)

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Review summary

Reviewers largely acknowledge PagerDuty Android provides timely incident alerts and can replace OpsGenie with strong alert control, including multi-channel notifications. However, recurring issues include unreliable or intrusive notifications, broken acknowledge flows, frequent crashes and security warnings, device compatibility/root warnings, and a bloated, non-intuitive UI with friction in sign-in and setup. Performance and reliability improvements are repeatedly called for.

Pros

Timely push notifications for incidents
Viewed as a viable replacement for OpsGenie with better alert control
Multi-channel alerting (push and email) for off-hours alerts
Generally useful tool for incident alerting and on-call workflow
Prompt alerting when issues occur and you stay informed

Cons

Unreliable notifications: missed, delayed, or not honoring Do Not Disturb
Acknowledge button/flow often doesn register or update the incident
Frequent crashes, security risk warnings, and overall performance issues
Device compatibility problems and root warnings on some devices (e.g., Samsung)
UI/UX is bloated or not intuitive, with sign-in and configuration friction

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User Reviews

Recent rating average: 2.90

All time rating average: 4.38

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49% (43)

Date	Author	Comment
2026-08-03	My*****	keep crashing on my phone
keep crashing on my phone
2026-07-30	Jo*****	it's failing to launch on my phone now. Xiaomi 15T Pro. Please help
it's failing to launch on my phone now. Xiaomi 15T Pro. Please help
2026-07-30	Vi*****	Redirect after successful login opens the app, which suggests you to... right - login again 🤣
Redirect after successful login opens the app, which suggests you to... right - login again 🤣
2026-07-30	Ra*****	Unable to log in. Webview opens, I enter credentials, confirm, then webview closes, and I'm still not logged in. Tried a few times.
Unable to log in. Webview opens, I enter credentials, confirm, then webview closes, and I'm still not logged in. Tried a few times.
2026-07-09	Lu*****	all alerts in one place, awesome!
all alerts in one place, awesome!
2026-06-17	Sh*****	It's Working perfectly 👌 All APIs and automation
It's Working perfectly 👌 All APIs and automation
2026-05-05	Tr*****	The Acknowledge button on the notification hasn't worked for months.
The Acknowledge button on the notification hasn't worked for months.
2026-04-09	Jo*****	good tool
good tool
2026-04-05	Da*****	this review is because the app spammed me for it. careful what you ask for at 4 in the morning....
this review is because the app spammed me for it. careful what you ask for at 4 in the morning....
2026-03-31	Vl*****	I use it for work but so much easier than life was before this app!
I use it for work but so much easier than life was before this app!