Snap Send Solve

Name: Snap Send Solve
Rating: 3.8125 (5687 reviews)
Author: Snap Send Solve Pty Ltd

By: Snap Send Solve Pty Ltd

Report issues to your local council or authority in Australia and New Zealand

▶

Features & Capabilities

Snap Send Solve is a free and easy-to-use app designed to help residents across Australia and New Zealand report local issues to their councils or local authorities. Whether it's dumped rubbish, graffiti, potholes, or water leaks, Snap Send Solve lets you snap a photo, send it, and let the app direct your report to the right party automatically.

Launched in Melbourne in 2013, the app has empowered millions of users to improve their local communities by quickly reporting problems wherever they spot them—whether in bustling cities or remote areas. Its smart location-based routing ensures your report reaches the correct solver without needing any extra details from you. Snap Send Solve fosters community involvement and helps keep shared spaces safe, clean, and well-maintained.

User Growth & Download Statistics

App Community

By:

Snap Send Solve Pty Ltd

Downloads:

590,049 2.48K

Rating:

3.81

(5,687) 11 new ratings

Version:

0 Last updated: 2026-04-19

Creation date:

2017-06-20

Publisher country:

Email:

co*****@snapsendsolve.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 89,539 ▼ 51

Other platforms

Snap Send Solve (v15.5.1)

4.80

(696)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Snap Send Solve Pty Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.outware.snapsendsolve

Email:

co*****@snapsendsolve.com

Website:

http://www.snapsendsolve.com

User Reviews

Users praise the app for its simplicity and direct reporting to councils, with several reporting quick, positive results. However, repeated issues include reports not being acted on, slow responses, and frequent technical glitches (image uploads, GPS/location, and occasional crashes). Usability frictions and data-entry burdens further hinder experience. The app shows strong potential when functioning but requires improvements in reliability, performance, and UX to consistently meet user expectations.

Pros

Very easy to use and quick to submit reports.
Connects you directly with the right department and lets you see problems get resolved.
Fast responses and timely cleanup when the system works.
A great platform for informing councils about area issues and hazards.
Overall potential with good results when reports are acted on.

Cons

Many reports are ignored or not actioned by councils, leading to frustration.
Slow or inconsistent response times and outcomes.
Technical issues and bugs: image upload is limited; GPS/location inaccuracies; nearby feed shows reports outside your area; app sometimes won't open.
Usability friction: unnecessary data entry (e.g., vehicle details) and unresponsive controls in places.
Reliability problems and occasional crashes.

Recent reviews

This app did solve, but no longer. The app doesn't allow follow up other than 1 nudge. We have had a shopping trolley in our street since March. It hasn't moved. One nudge in April did nothing. I cant now follow up unless I close the case.