MyOncor

Name: MyOncor
Rating: 2.3465347 (407 reviews)
Author: Oncor Electric Delivery Company LLC

By: Oncor Electric Delivery Company LLC App

Report a power outage, manage new service requests and get real-time updates.

Overview

Google Play Store

Downloads

130,157 ▲ 327

Data as of 2026-08-28

Rating:

2.35

(407)

Version:

5.17.0

Last updated: 2026-07-15

Ranking

#194,812 ▼ 423

Overall

Features & Capabilities

MyOncor is a powerful Chrome extension designed for Oncor Electric Delivery customers, providing convenient access to essential energy management tools. Users can quickly report power and street light outages, track outage statuses and restoration times with GPS or Google Maps integration, ensuring real-time situational awareness. The extension also supports managing new service requests for construction projects, tracking multiple properties, and accessing builder resources.

Beyond outage management, MyOncor delivers timely news updates from Oncor’s blog, safety tips for severe weather, energy efficiency advice, and social media feeds to keep users informed and empowered. This all-in-one tool enhances energy account management and helps customers stay connected with Oncor’s services and updates effortlessly. Note: Use requires being an Oncor service customer.

User Growth & Download Statistics

App Energy

By:

Oncor Electric Delivery Company LLC

Downloads:

130,157 327

Rating:

2.35

(407)

Version:

5.17.0 Last updated: 2026-07-15

Version code:

51700

Creation date:

2019-09-19

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

101.59MB

Email:

mo*****@oncor.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 194,812 ▼ 423

Other platforms

MyOncor (v5.17.0)

2.80

(185)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Oncor Electric Delivery Company LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.oncor.myoncor

Email:

mo*****@oncor.com

Website:

https://oncor.com

User Reviews

Users widely report that the MyOncor Android app suffers from severe usability and functionality issues. Common problems include failure to accept valid electric providers during account setup, unresponsive or blank screens, inaccurate outage information, and poor input field design on Android devices. These issues impede account creation, outage reporting, and accessing reliable updates, frustrating customers who rely on the app during power outages.

Pros

Cons

The app frequently fails to recognize or accept valid electric service providers, preventing users from setting up their accounts.
The app often displays blank screens or becomes unresponsive after loading, making it unusable.
Outage information is frequently inaccurate or delayed, with the app sometimes not acknowledging outages reported through other channels.
Input fields are poorly designed on Android devices; the keyboard obstructs fields, screens don't scroll properly, and navigation buttons don't work.
Users experience repeated freezing or crashing during outage reporting and account setup, affecting both Android and iOS versions.

Recent reviews

app is useless and just crashes and doesn't let you do anything

Ma*****, 2026-08-08

App opens, freezes, then closes. If your going to direct people to your app, it should actually work. With all the money you add to our electric bill you could at least have a working app.