MyOncor

Name: MyOncor
Rating: 2.9 (180 reviews)
Author: Oncor Electric Delivery Company LLC

By: Oncor Electric Delivery Company LLC

Utilities

Features & Capabilities

MyOncor puts Oncor customers in control with a single app to report outages, view outage status and history, and track estimated restoration times using your location or Google Maps.

It also helps manage new service requests for construction projects across multiple properties, and delivers real-time Oncor news, safety information, and energy-efficiency tips from The Wire and Oncor's social channels. To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.

User Growth & Download Statistics

App Energy News & Magazines Communication Navigation & Mapping

By:

Oncor Electric Delivery Company LLC

Rating:

2.90

(180) 1 new ratings

Version:

5.15.0 Last updated: 2026-05-05

Version code:

885260434

Creation date:

2019-09-23

Compatible devices:

Size:

167.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 142,676 ▲ 267

Other platforms

MyOncor (v5.15.0)

126,623 2.42

(394)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Oncor Electric Delivery Company LLC

Apple Apps Store

https://apps.apple.com/us/app/myoncor/id1474439673

Website:

https://oncor.com

User Reviews

The reviews show MyOncor is intended to consolidate billing and outage management, with some praise for its feature-rich dashboard. However, repeated, widespread issues dominate: outage maps and data often fail to load; sign-up and provider/address entry are error-prone; the app is unstable and frequently crashes; updates are mandatory and heavy, sometimes on slow networks; and customer support is criticized for slow or no responses.

Pros

Feature-rich dashboard with billing display and outage management (monthly billing display, outage creation, work orders).
Visible electrical metrics on the home screen (kW, power factor).
Outage information and reasons are readily accessible, aiding customer service.
Integrated outage management features provide a streamlined experience for tracking issues.
Overall potential value to customer service when the app is functioning.

Cons

Outage maps are slow or nonfunctional and often require opening a browser, hindering outage updates during emergencies.
Sign-up/setup is broken: users report incorrect/unsupported addresses or providers, and cannot complete profile creation.
App stability is poor: frequent crashes, freezes, white screens, and data load failures.
Forced or large updates slow or prevent use, especially when outages occur or cellular data is limited.
Poor responsiveness from support and a perception that issues are not being addressed.

Recent reviews

This is the worst app. Didn’t save my info from before the upgrade. Made me retype everything because they were too lazy to add auto input like other apps. Then had to guess at which of the results was my provider until I “got it right”. Stupid.