Reviews of NetSupport Manager Control

By: NetSupport Ltd

List of user reviews and ratings for NetSupport Manager Control

Total ratings

4.38 (Rating count: 390)

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Review summary

NetSupport Manager Control is praised for its robust remote management features across both Windows and Mac systems, with significant UI improvements and secure remote connections via smartphones. Users find it fast and easy to use. However, multiple reviews highlight issues with the virtual keyboard mapping special characters incorrectly, compatibility problems with older NetSupport versions, difficulties renaming PC names, and some connectivity challenges with certain desktops. Overall, it is regarded as an excellent product with room for improvements in keyboard input and legacy support.

Pros

Highly capable for offline use and supports multiple connection types like WiFi and Ethernet.
Allows remote management of both Windows and Mac systems effectively.
User interface improvements, such as UI changes and thumbnail views for connected devices, enhance usability.
Enables remote connection to unattended machines securely without relying on third-party hosted services.
The app is quick, easy to use, and offers a solid emulation of the desktop experience on smartphones.

Cons

Issues with virtual keyboard character mapping, making it difficult to input characters like '@', '#', and other special symbols.
Inability to manage devices running older versions of NetSupport, limiting compatibility.
Problems with renaming PC names and inconsistencies where PC names change automatically.
Some connectivity issues with certain desktop computers, possibly related to version mismatches.
Limited functionality of function keys (F-keys) within the app, especially for server interface management.

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User Reviews

Recent rating average: 4.50

All time rating average: 4.38

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Date	Author	Comment
2024-11-06	SI*****	Description
Description
2023-03-23	Mb*****	Good full capable offline. Between wifi and ethernet and smart phone....a very good firmware embedded software..use your pc and smart phone both direction for display....my personal winner for 2023 for network support and deployment.....please share and release a newer version with crossplatform digital clipboard....
Good full capable offline. Between wifi and ethernet and smart phone....a very good firmware embedded software..use your pc and smart phone both direction for display....my personal winner for 2023 for network support and deployment.....please share and release a newer version with crossplatform digital clipboard....
2019-11-22	A *****	hard to get going bu ok
hard to get going bu ok