HotSOS Mobile

Name: HotSOS Mobile
Rating: 3.47 (576 reviews)
Author: Amadeus, Inc

By: Amadeus, Inc

HotSOS Mobile platform for Android

Features & Capabilities

HotSOS Mobile for Android extends the award-winning Amadeus Hotel Service Optimization System to mobile devices, enabling hotel employees and managers to improve guest stay experiences with ease and efficiency. This application provides role-based access to essential functions, allowing staff to receive notifications on pending service orders, manage tasks, generate new requests, and conduct inspections of guestrooms or public spaces right from tablets and smartphones.

Designed to streamline hotel operations, HotSOS Mobile equips department heads and managers with the tools to oversee and optimize service quality on the go. For more information about Amadeus' innovative hospitality solutions, users are encouraged to contact hospitality.sosupport@amadeus.com.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.15.5.114 Last updated: 2025-08-29

Version code:

71900217

Creation date:

2014-06-18

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

2.75MB

Email:

Ho*****@Amadeus.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-13

Compare stats and ranking:

Ranking

# 171,679 ▼ 858

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Amadeus, Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.mtech.taco

Email:

Ho*****@Amadeus.com

Website:

https://www.amadeus-hospitality.com/support/amadeus-hospitality-operations-support/

User Reviews

Users find HotSOS Mobile useful for daily work and inspections when it functions, and praise its ease of use in those moments. However, recurring problems dominate reviews: constant logins, flaky or absent notifications, reliability issues and crashes, missing biometric login, heavy authentication steps, and weak support. These consistency and usability issues disrupt workflows and erode trust, despite positive moments when the app works smoothly.

Pros

Useful for daily work tasks and inspections when the app is functioning.
Easy and convenient to use when it works.
Overall positive sentiment in moments when there are no outages (e.g., comments like Fantastic/Very good when it functions).

Cons

Frequent login/logout and authentication friction requiring repeated passwords and codes.
Notifications not working or delayed, with alerts not shown or heard on Android (and issues after updates).
Reliability issues including crashes, app stopping, buffering, and general instability.
Lack of biometric login and password saving, plus too many authentication steps slowing usage.
Poor or non-existent customer support and help when issues arise.

Recent reviews

The app works really well. Is it on purpose that the user is unable to upload photo attachments more than one at a time? It would be a lot less time consuming if we could select and attach several photos at one time. It also seems to have a limit of 3 photo attachments only. I will wait for your answer.

GG*****, 2026-06-16

since downloading this app my Inten Resolver operating system on my phone is continuously crashing causing my phone to freeze, drains my battery even with battery usage restricted turned on. I think this app may have a touch of malware in it. Anytime a phones main operating system is affected and causes the Intent Resolver to start ditching apps or cant load them cos it is affected indicates malware within the affected app. So is it to late or can I do a system dump and have me phone saved?