Access by KAI

Name: Access by KAI
Rating: 4.73 (530831 reviews)
Author: PT. Kereta Api Indonesia

By: PT. Kereta Api Indonesia App

PT Kereta Api Indonesia (Persero) Official Mobile Aplication for Android

Overview

Google Play Store

Downloads

30,873,029 ▲ 54.27K

Data as of 2026-08-07

Rating:

4.73 ▲ 0.04

(530,831)

Version:

6.19.1

Last updated: 2026-08-04

Ranking

#4,927

Overall

Features & Capabilities

The Access by KAI application is the official mobile app from PT Kereta Api Indonesia (Persero) designed to simplify all your train travel needs in Indonesia. Users can effortlessly book intercity, local, LRT Jabodebek, KCI, airport, and fast train tickets in one place. The app features a Connecting Train menu for scheduling compatible connecting trains efficiently.

Manage your bookings with ease by adding tickets bought through external channels, rescheduling, cancellation, transferring tickets, or printing e-boarding passes directly via the app. Enjoy the Railpoin loyalty program offering rewards redeemable for train tickets or merchant offers.

Access by KAI also enhances your travel lifestyle with entertainment streaming (online and offline via train WiFi), trip planning assistance, online payment options (PPOB), and Railfood for pre-ordering food and beverages. Intermodal transport integration enables seamless booking of taxis and buses alongside train travel.

Download Access by KAI to experience comprehensive, convenient, and enjoyable train travel across Indonesia.

User Growth & Download Statistics

App

By:

PT. Kereta Api Indonesia

Downloads:

30,873,029 54.27K

Rating:

4.73

(530,831) 0.04

Version:

6.19.1 Last updated: 2026-08-04

Version code:

269

Creation date:

2014-07-15

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.AUDIO_CAPTURE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.VIDEO_CAPTURE Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.READ_MEDIA_AUDIO High risk

Size:

139.23MB

Email:

*****@kai.id

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 4,927

Other rankings

#173 in

Top app in Indonesia ▲ 1

Other platforms

Access by KAI (v6.19.1)

4.70

(227)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PT. Kereta Api Indonesia

Google Play Store

https://play.google.com/store/apps/details?id=com.kai.kaiticketing

Email:

*****@kai.id

Website:

https://www.kai.id

User Reviews

Reviewers praise the app as a generally helpful train-ticketing tool that is improving, but repeatedly report instability, login/verification problems, payment issues, and booking blockers (seat availability and multi-passenger limits). Upgrade prompts add friction. Overall sentiment is mixed: potential with ongoing fixes but significant reliability concerns.

Pros

Great app for train ticketing
Helpful for ticketing and planning trips
Getting better, with integration of multiple train types
Friendly and easy to use

Cons

Frequent bugs and instability causing loading failures and failed bookings
Login/logout problems and verification failures (including NIK mismatch and data loss on errors)
Payment issues and limited options (cannot pay with common methods like QRIS/BCA or Gopay; Kai Pay problems)
Booking flow problems: seat availability and multi-passenger bookings often not working; local schedule data not loading
Repeated upgrade prompts to basic membership and upgrade failures

Recent reviews

dulu otomatis untuk lansia, sekarang harus daftar ke stasiun. bukannya peningkatan malah penurunan

ar*****, 2026-07-31

beberapa kali pas mau bayar tiba2 time out disuruh dari awal lagi pdhl baru sebentar ga sampe 1 menit, tapi anehnya itu dihitung 1 booking, padahal gagal! harusnya ga diitung dong tong! n 6x ga bisa booking pdhl gara2 timer lu kecepetan jd gagal dpt seat yang diinginkan. yang bener aja lu!