Access by KAI

Name: Access by KAI
Rating: 4.7 (199 reviews)
Author: PT. KERETA API INDONESIA

By: PT. KERETA API INDONESIA

Easy Access by KAI

Features & Capabilities

Access by KAI is the official PT Kereta Api Indonesia app that unifies train travel across Indonesia. It offers ticket reservations for intercity, local trains, LRT Jabodebek, KCI, airport trains, and fast services in one place, with tools to plan connections and find optimal routes to ease Mudik and Eid travel.

Beyond ticketing, you can manage bookings, transfer or print e-boarding passes, and earn Railpoin loyalty points. The app also includes entertainment options, PPOB payments, Railfood, and Premium Entertainment for offline-friendly streaming, plus intermodal integration with taxis and buses for end-to-end trip planning.

User Growth & Download Statistics

App Navigation & Mapping

By:

PT. KERETA API INDONESIA

Rating:

4.70

(199) 2 new ratings

Version:

6.17.1 Last updated: 2026-03-17

Version code:

883440250

Creation date:

2014-08-02

Compatible devices:

Size:

157.30MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 113,536 ▲ 473

Other platforms

Access by KAI (v6.17.1)

29,897,933 4.62

(500,433)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PT. KERETA API INDONESIA

Apple Apps Store

https://apps.apple.com/us/app/access-by-kai/id901804734

Website:

https://kai.id

User Reviews

Most reviews report critical reliability problems on iOS: payment failures, login/verification barriers, outdated iOS support, and core booking data issues (missing schedules/destinations). Users also cite slow performance and occasional server outages, making the app often unusable and in need of urgent fixes and parity with Android.

Pros

Cons

Frequent payment failures and ticket status glitches (balance deducted but ticket pending or not issued; potential duplicate charges).
Registration/login problems and verification failures, especially with foreign numbers and missing verification codes.
iOS compatibility and stability issues: not supported on older iOS versions, crashes after updates, slow performance.
Schedules/destinations not loading or local trains unavailable, hindering booking.
General performance issues: slow UI, timeouts, and intermittent server downtime.

Recent reviews

Data yg direkam salah dan berubah. Ini menyebabkan akun tidak bisa dipakai. URGENT karena untuk pesan tiket musim lebaran.

by Sl*****, 2026-02-27

kecewa dengan kebijakan KAI yg langsung memecat karyawan karena keteledoran dan kelalaian penumpang

by be*****, 2025-11-27

I got this app, but when I try to book a train, I get an error message of “session expired, order again”. I am also unable to save my credit card. This app is unusable.