Teladoc Health Patient

Name: Teladoc Health Patient
Rating: 3.71 (359 reviews)
Author: Teladoc, Inc.

By: Teladoc, Inc. App

Teladoc Health Patient is a telehealth platform.

Overview

Google Play Store

Downloads

361,422 ▲ 185

Data as of 2026-08-03

Rating:

3.71

(359)

Version:

4.0.2

Last updated: 2026-04-16

Ranking

#116,619 ▼ 190

Overall

Features & Capabilities

Teladoc Health Patient is a comprehensive telehealth platform designed to streamline virtual healthcare delivery through a unified patient experience. Available on Android devices, the app facilitates secure video communication with your healthcare provider following an invitation link via email or SMS.

Patients can conveniently complete necessary medical questionnaires, consent forms, payment, and insurance processing prior to their video consultation. Post-visit, a patient survey is available to help providers review the encounter, enhancing care quality and personalization. This app ensures a secure, efficient, and user-friendly remote healthcare experience.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

4.0.2 Last updated: 2026-04-16

Version code:

197

Creation date:

2019-09-02

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.FOREGROUND_SERVICE_CAMERA High risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.BLUETOOTH Moderate risk

Size:

111.58MB

Email:

su*****@visitnow.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 116,619 ▼ 190

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Teladoc, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.ith.patient

Email:

su*****@visitnow.org

Website:

https://teladochealth.com

User Reviews

The Teladoc Health Patient app offers convenient remote medical consultations with video visits, easy messaging, and health record access. Users appreciate its simplicity and timely care. However, many report serious problems such as app crashes, installation failures, audio issues forcing use of handset speakers, large app size, and poor usability, especially for seniors. Technical difficulties have caused missed appointments and frustration, with poor customer support. While the app benefits remote patients, its reliability and audio performance need improvement.

Pros

Easy to use and convenient for medical consultations, especially when ill or distant from doctor's office.
Allows direct video doctor visits, messaging doctors, and accessing health records and lab results.
Provides timely medical advice and prescriptions for minor issues promptly.
Good video and audio quality when working properly.
Helpful for patients needing remote care without travel.

Cons

App has significant technical issues including frequent crashes, failure to download or open, and poor connectivity.
Audio issues like forced use of phone's tiny speaker instead of speakerphone or Bluetooth headset support.
App is large in size, taking up much phone storage.
Poor user interface and usability, not friendly for elderly or those with limited tech skills.
Customer service is reportedly unhelpful when technical problems arise.