Reviews of Hydro-Québec

By: Hydro-Québec App

List of user reviews and ratings for Hydro-Québec

Total ratings

4.08 (Rating count: 4,631)

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Review summary

Most reviews praise the app for being user-friendly and useful for monitoring electricity usage with quick access to details. However, common problems include crashes on launch, persistent login redirects, limited historical data access, missing peak-demand/credit features after updates, and questionable cost projections. These stability and feature gaps undermine reliability despite its usefulness.

Pros

Easy to use / user-friendly interface
Provides detailed electricity usage data and insights
Fast and efficient on Android / responsive
Useful recommendations and energy-demand insights
Helpful for monitoring consumption and staying informed

Cons

Frequent stability issues: crashes, white screen, or app stuck on logo
Login/authentication problems: constant redirects to login / can't stay signed in / account creation issues
Missing or hard-to-access historical data and peak-demand/credits features after updates
Inaccurate or abrupt cost projections and charges

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User Reviews

Recent rating average: 3.30

All time rating average: 4.08

Upgrade to see all 99 reviews

36% (36)

Date	Author	Comment
2026-08-13	Wa*****	Very handy , tracking outages at home or the cottage.
Very handy , tracking outages at home or the cottage.
2026-08-10	Pa*****	it's good
it's good
2026-08-03	Ja*****	since Sunday after their maintenance like every Sunday app opens in a white screen says hydro Quebec but as far as it goes, usually would be a five star
since Sunday after their maintenance like every Sunday app opens in a white screen says hydro Quebec but as far as it goes, usually would be a five star
2026-07-31	Re*****	doesn't open at all, on a recent phone, I don't know how much I owe this company is corrupted just like canada
doesn't open at all, on a recent phone, I don't know how much I owe this company is corrupted just like canada
2026-07-28	Ra*****	tjrs devoir remettre mes infos pour me connecter... 1 STAR !!
tjrs devoir remettre mes infos pour me connecter... 1 STAR !!
2026-07-22	Ma*****	very good App
very good App
2026-07-16	Da*****	Greatly improved app now. Depends on your ISP and how old your phone is, perhaps not enough data to load the app? Once signed in, don't sign out - in this way,to report power outage is easy.Easy to see your power consumption, payments and payment history, wattage spent per day, month or year. Many tips to help economize your consumption.Energy Star ratings on a variety of household items.Easy to see what construction work will disable your power and for how long.
Greatly improved app now. Depends on your ISP and how old your phone is, perhaps not enough data to load the app? Once signed in, don't sign out - in this way,to report power outage is easy.Easy to see your power consumption, payments and payment history, wattage spent per day, month or year. Many tips to help economize your consumption.Energy Star ratings on a variety of household items.Easy to see what construction work will disable your power and for how long.
2026-07-11	Br*****	L'application est vraiment super! Bonne job de leur équipe. Je reste informer en temps de crise. Le GVT devrait vous mettre en charge des autre virage numérique.
L'application est vraiment super! Bonne job de leur équipe. Je reste informer en temps de crise. Le GVT devrait vous mettre en charge des autre virage numérique.
2026-06-07	Je*****	Très utile et répondant aux besoins du consommateur.
Très utile et répondant aux besoins du consommateur.
2026-05-28	Ly*****	je n'arrive plus à me connecter à mon compte, je reviens toujours sur la page d'accueil de connexion
je n'arrive plus à me connecter à mon compte, je reviens toujours sur la page d'accueil de connexion