HydroHome - by BC Hydro

Name: HydroHome - by BC Hydro
Rating: 4.5555553 (522 reviews)
Author: Powerley

By: Powerley App

Real-time energy awareness is here to discover & improve your home energy use.

Overview

Google Play Store

Downloads

54,618 ▲ 433

Data as of 2026-07-20

Rating:

4.56 +8

(522)

Version:

1.1.0

Last updated: 2026-06-02

Ranking

#282,630 ▼ 471

Overall

Features & Capabilities

The HydroHome app gives BC Hydro customers tools and insights to track, understand and manage their home’s electricity use anywhere, anytime. Free features include your whole home’s hourly energy use data up to the previous day, a breakdown of how your home uses energy, insights and tips to help you save, and custom notifications based on your budget. If you purchase a hub (optional) through the app, you gain real-time data, device-specific energy use, and the ability to control compatible smart devices all in one app.

With greater knowledge of your home’s energy use, you can take actions to save energy and money. The HydroHome app is available to most BC Hydro residential customers. Hubs aren’t available to customers in apartment buildings due to wireless technology limitations. Please note that other account management services such as viewing and paying your bill are not available on the HydroHome app; to use these services please log in to your MyHydro account. For full details on eligibility, hubs, compatible smart home devices, and frequently asked questions, visit https://www.bchydro.com/powersmart/residential/tools-and-calculators/hydrohome-app.html

User Growth & Download Statistics

App Energy Home Automation Analytics Privacy & Security

By:

Downloads:

Rating:

Version:

1.1.0 Last updated: 2026-06-02

Version code:

3018

Creation date:

2024-07-29

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.WRITE_SETTINGS High risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.NEARBY_WIFI_DEVICES Moderate risk

Size:

103.28MB

Email:

su*****@hydrohome.zendesk.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 282,630 ▼ 471

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Powerley

Google Play Store

https://play.google.com/store/apps/details?id=com.powerley.hydrohome

Email:

su*****@hydrohome.zendesk.com

Website:

https://bchydro.com

User Reviews

Users commonly report that the HydroHome app suffers from loading failures (grey screens), login difficulties, and frequent crashes or logouts. Many have experienced reduced functionality due to features moving to a paid tier, making the free version less useful. Data accuracy and update reliability are often questioned, and UI issues complicate usage. However, some users appreciate the app's informational value when functional, particularly with added monitoring devices, and have had positive support experiences. Overall, users find the app unreliable and limited compared to the BC Hydro website.

Pros

Some users find the app informative when it works properly, especially with additional devices like the Powerlync monitoring plug.
Customer support has successfully addressed some login issues for certain users.
The app provides basic electricity usage data and real-time monitoring features with upgraded tiers.
BC Hydro is regarded by some as a competent and forward-thinking company, raising expectations for future app improvements.

Cons

The app frequently fails to load, often resulting in a grey or blank screen.
Users experience persistent login problems, including incorrect username/password errors and system errors.
Many features have been removed from the free tier, pushing users towards paid upgrades with less useful basic information.
The app is prone to crashes, random logouts, and unreliable data updates, impacting user experience.
Poor user interface design and functionality issues hinder navigation and usability, such as incomplete input options and cumbersome consumption viewing.

Recent reviews

After logging in and answering a few questions about my home, I was greeted with a grey screen and nothing else. You keep saying that issues are fixed - they aren't. Every time I open the app, I'm greeted with nothing but grey screen.

Ma*****, 2025-01-26

Keeps telling me I have the wrong username or password. Have checked and double checked. App does not work. After developers contacted me, they fixed the bug. Working good now. Thanks.