Halo ITSM, PSA, CRM

Name: Halo ITSM, PSA, CRM
Rating: 2.6666667 (41 reviews)
Author: Halo Service Solutions Ltd

By: Halo Service Solutions Ltd

The HaloITSM, HaloPSA and HaloCRM android application.

Features & Capabilities

The Halo ITSM, PSA, and CRM Android application enables seamless on-the-go management of IT service tickets, workflows, team collaboration, and customer service. Designed to complement Halo Service Solutions' flagship software—including HaloITSM, HaloPSA, HaloCRM, and Halo Service Desk—this free app provides instant access to assigned tickets, team tickets, notifications, and customer lists. Users can search within Halo and easily navigate to the web portal for extended features.

Halo Service Solutions offers comprehensive software used in over 50 countries, empowering IT and service teams to standardize processes, track time and billing, automate workflows, and enhance customer communications across multiple channels like social media, email, SMS, chat, and phone. The app brings this robust functionality to mobile devices, enabling efficient service delivery anytime, anywhere.

User Growth & Download Statistics

App Communication Task Management

By:

Halo Service Solutions Ltd

Downloads:

21,132 83

Rating:

2.67

(41)

Version:

1.4.2 Last updated: 2026-06-23

Version code:

1004002

Creation date:

2021-07-12

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

38.95MB

Email:

su*****@haloservicedesk.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 409,706 ▲ 102

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Halo Service Solutions Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.haloservicesolutions

Email:

su*****@haloservicedesk.com

Website:

https://haloservicesolutions.com

User Reviews

The Halo ITSM, PSA, CRM app offers a modern interface and seamless integration with the PSA system, allowing basic ticket servicing on the go. However, users frequently experience crashes, slow performance, and limited filtering or sorting options for tickets. Many core functions redirect to the website rather than being native, reducing usability, and there are UI issues like lack of dark mode and poor text input areas. While it is a promising new app with potential for growth, many users find it currently lacking essential features for effective mobile use.

Pros

Modern app look and feel
Seamless integration with PSA instance
App provides basic ticket servicing capabilities
Good start for a new app with potential for future feature expansion
Ability to access HaloPSA system without using mobile website

Cons

App frequently crashes or hangs when opening tickets
Limited in-app features with many functions linking to main website
Poor ticket sorting and filtering options, including inability to find specific or completed tickets
Lags and interface issues such as small text boxes and lack of dark mode
Cannot upload pictures or download attachments