Halo ITSM, PSA, CRM Android

Halo ITSM, PSA, CRM

The HaloITSM, HaloPSA and HaloCRM android application.

Features & Capabilities

The Halo ITSM, PSA, and CRM Android application enables seamless on-the-go management of IT service tickets, workflows, team collaboration, and customer service. Designed to complement Halo Service Solutions' flagship software—including HaloITSM, HaloPSA, HaloCRM, and Halo Service Desk—this free app provides instant access to assigned tickets, team tickets, notifications, and customer lists. Users can search within Halo and easily navigate to the web portal for extended features.

Halo Service Solutions offers comprehensive software used in over 50 countries, empowering IT and service teams to standardize processes, track time and billing, automate workflows, and enhance customer communications across multiple channels like social media, email, SMS, chat, and phone. The app brings this robust functionality to mobile devices, enabling efficient service delivery anytime, anywhere.

User Growth & Download Statistics

By:
Halo Service Solutions Ltd
Downloads:
21,132 83
Rating:
2.67
(41)
Version:
1.4.2 Last updated: 2026-06-23
Version code:
1004002
Creation date:
2021-07-12
Publisher country:
GB GB
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • See more
Size:
38.95MB
Email:
su*****@haloservicedesk.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-25
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Halo Service Solutions Ltd
Google Play Store
https://play.google.com/store/apps/details?id=com.haloservicesolutions
Email:
su*****@haloservicedesk.com
Website:
https://haloservicesolutions.com

User Reviews

The Halo ITSM, PSA, CRM app offers a modern interface and seamless integration with the PSA system, allowing basic ticket servicing on the go. However, users frequently experience crashes, slow performance, and limited filtering or sorting options for tickets. Many core functions redirect to the website rather than being native, reducing usability, and there are UI issues like lack of dark mode and poor text input areas. While it is a promising new app with potential for growth, many users find it currently lacking essential features for effective mobile use.
Pros
  • Modern app look and feel
  • Seamless integration with PSA instance
  • App provides basic ticket servicing capabilities
  • Good start for a new app with potential for future feature expansion
  • Ability to access HaloPSA system without using mobile website
Cons
  • App frequently crashes or hangs when opening tickets
  • Limited in-app features with many functions linking to main website
  • Poor ticket sorting and filtering options, including inability to find specific or completed tickets
  • Lags and interface issues such as small text boxes and lack of dark mode
  • Cannot upload pictures or download attachments
Recent reviews
Terrible performance and doesn't load at all half of the time. Features limited compared to OWA. Hard pass.
by Ri*****, 2024-10-10

My Eyes! Can we get a dark mode so it is not painful to look at?
by Ma*****, 2024-08-27
View all user reviews ›

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