LogMeIn Resolve Android

LogMeIn Resolve

This is a secure support app but should only be used with a trusted agent.

Features & Capabilities

LogMeIn Resolve is a secure mobile support app designed to enable trusted agents to remotely troubleshoot your device. Intended strictly for use with authorized support agents, it offers live chat and screen sharing features to facilitate quick and effective problem resolution.

To use, install the app, launch it, and enter the provided Support Key to connect with your trusted agent. The app leverages accessibility services to permit full remote control during sessions, ensuring no activity is tracked or controlled outside authorized support interactions.

User Growth & Download Statistics

By:
GoTo Group, Inc.
Downloads:
80,582 104
Rating:
2.94
(295)
2 new ratings
Version:
2.42.81 Last updated: 2026-06-14
Version code:
62081
Creation date:
2021-09-14
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.REQUEST_DELETE_PACKAGES Very high risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.BLUETOOTH Moderate risk
  • android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
  • android.permission.FOREGROUND_SERVICE_SPECIAL_USE Moderate risk
  • android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
  • android.permission.SET_WALLPAPER Moderate risk
  • See more
Size:
49.49MB
Email:
su*****@gotoassist.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-21
Compare stats and ranking:

Ranking

Other platforms

Apple
LogMeIn Resolve (v1.7.0)
4.80 (151)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
GoTo Group, Inc.
Google Play Store
https://play.google.com/store/apps/details?id=com.goto.resolve.customer
Email:
su*****@gotoassist.com
Website:
https://www.goto.com/

User Reviews

LogMeIn Resolve is a legitimate remote support app appreciated by IT professionals for troubleshooting. However, multiple users report that scammers often misuse this app to deceive people into granting remote access, leading to hacking and financial losses. There are widespread concerns about privacy and unauthorized app installations, resulting in distrust and negative experiences among non-technical users.
Pros
  • Useful for remote technical support and assistance.
  • Facilitates resolving IT issues remotely.
  • Helps tech support agents assist customers conveniently.
Cons
  • Frequently exploited by scammers to deceive users and gain unauthorized access.
  • Users report being tricked into giving scammers control of their devices, leading to financial loss.
  • Concerns about privacy and security due to remote access permissions.
  • App appearing in users' libraries without their downloading, causing suspicion and fear.
Recent reviews
I don't know what it does
by D.*****, 2026-04-04

scam I want this removed from my phone or I'll press charges
by At*****, 2025-12-29

fraud, scam
by Ja*****, 2025-10-10
View all user reviews ›

Best LogMeIn Resolve Alternatives

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