Luko - N°1 Neo-insurance

Name: Luko - N°1 Neo-insurance
Rating: 3.7857144 (4264 reviews)
Author: Luko

By: Luko

Digital, simple, effective

Features & Capabilities

Luko - N°1 Neo-Insurance redefines insurance with a digital-first approach that’s simple, transparent, and effective. The mobile app empowers users to manage their insurance contracts, prevention, and claims effortlessly anytime and anywhere.

Users can get insured within 2 minutes with clear details on coverage and exclusions. The app offers a seamless experience including 24/7 chat support, easy document sharing, quick claim filing with expert follow-up, and flexible contract management with no hidden strings. Coverage includes mortgage, home, landlord, and e-scooter insurance, helping users save up to 20% or up to €15,000 by switching.

Beyond insurance, Luko integrates valuable home services such as connecting with trusted repair professionals, video consultations with experts, maintenance tutorials, and weather alerts to protect and maintain your home. Luko is the ultimate app for efficient, customer-focused insurance and home care, right from your pocket.

User Growth & Download Statistics

App

By:

Luko

Downloads:

298,818 399

Rating:

3.79

(4,264) 2 new ratings

Version:

1.1.43 Last updated: 2026-05-05

Version code:

5001551

Creation date:

2019-04-23

Publisher country:

Permissions:

android.permission.INTERNET Low risk
com.getluko.cover.app.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

25.55MB

Email:

su*****@luko.eu

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 126,477 ▲ 1,088

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Luko

Google Play Store

https://play.google.com/store/apps/details?id=com.getluko.cover.app

Email:

su*****@luko.eu

Website:

https://www.luko.eu/

User Reviews

Users appreciate Luko for its easy and affordable online subscription, helpful customer support, and straightforward insurance terms. However, many report slow and unreliable claim processing times, app issues like bugs and poor functionality, and poor communication during claims handling. Some customers encountered unexpected price increases and expressed dissatisfaction with the app's quality, especially its language adaptation and UI. While initial signup is praised, recurring problems during claims and app usability lead to frustration and loss of trust among many users.

Pros

Easy and fast subscription process online.
Affordable pricing and insurance contract options.
Helpful and responsive customer support, including chat support in English and French.
Simple claim submission process for some users.
Clear and simplified insurance terms.

Cons

Slow claim processing times, sometimes taking several months to get paid.
Difficulties and bugs in the app, including inability to submit claims or upload documents properly.
Poor communication during claim handling, with generic or automated responses and little transparency.
Some lower quality app experience compared to the website, including bad translation and UI issues.
Unexpected pricing increases without notification to customers.

Recent reviews

Great price and insurance contract options. Easy to subscribe online, simple and fast.

ge*****, 2024-10-10

Everything looks good with Luko until you have an insurance event. I case of the event, they will try to find all the reasons to avoid paying for anything. I've been with them for 2.5 years (apartment insurance) and I am leaving for another more reliable insurance provider now