Lumi by Nextcare

Name: Lumi by Nextcare
Rating: 3.770115 (12689 reviews)
Author: Nextcare

By: Nextcare

Manage your healthcare and insurance with our all-in-one digital health app

Features & Capabilities

Lumi by Nextcare is an all-in-one digital health app that simplifies insurance and healthcare management. Access your digital insurance card, check policy benefits, submit and track claims, and receive reimbursements quickly. Lumi also connects you to 24/7 teleconsultations, instant Doctor Chat, and appointment booking across a network of over 21,000 providers.

Lumi features an EU-certified AI symptom checker, a friendly virtual assistant (Zoe) for instant support, secure medication delivery, and easy preapproval workflows. Designed for privacy and convenience, Lumi streamlines care so you can manage health, claims, and appointments from a single secure app. Download Lumi today to take control of your healthcare journey.

User Growth & Download Statistics

App AI Privacy & Security

By:

Nextcare

Downloads:

1,662,871 8.30K

Rating:

3.77

(12,689) 16 new ratings

Version:

0 Last updated: 2026-05-29

Creation date:

2015-09-03

Publisher country:

Email:

ap*****@nextcarehealth.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 49,586 ▲ 1

Other platforms

Lumi by Nextcare (v7.0.13)

4.50

(8)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Nextcare

Google Play Store

https://play.google.com/store/apps/details?id=com.nextcare.app

Email:

ap*****@nextcarehealth.com

Website:

http://www.nextcarehealth.com

User Reviews

Many reviewers express frustration with Lumi's reliability. The most common issues are claims submission failures, pervasive loading delays or freezes, verification/login problems, and unreliable provider search/appointment booking. Additional recurring pain points include update/install problems and general app instability. A few users acknowledge decent service quality or a good app concept, but overall the app appears inconsistent and difficult to use for core tasks.

Pros

Some reviews say the service quality is good.
The idea of the app is good.
A few users describe the app as helpful and mention a positive experience.

Cons

Cannot submit claims (including issues with large document sizes).
App is very slow or not loading / keeps loading endlessly.
OTP / email / mobile verification and login problems (OTP not sent, verification failures).
Provider search and appointment booking often fail to load or are unreliable.
Update/install problems after updates (uninstall/reinstall issues or connection timeouts)