Front

Name: Front
Rating: 2.62 (537 reviews)
Author: FrontApp, Inc.

By: FrontApp, Inc.

Streamline customer communication to deliver exceptional service at scale 🤝

Features & Capabilities

Front is a comprehensive customer operations platform designed to enhance support, sales, and account management teams' efficiency. It combines the convenience of email with the power of a help desk, enabling teams to streamline communication through centralized messaging and automated workflows.

By consolidating messages from multiple channels and routing them to the right team members, Front ensures timely and effective service. Real-time collaboration and operational insights empower over 8,000 businesses to reduce churn, improve customer retention, and achieve scalable growth. This extension is essential for any organization aiming to elevate customer experience and efficiency.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

5.80.0 Last updated: 2026-06-04

Version code:

50000290

Creation date:

2015-04-27

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

76.89MB

Email:

te*****@frontapp.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 168,055 ▲ 1,488

Other platforms

FrontApp (v5.80.0)

3.50

(163)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

FrontApp, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.frontapp.mobile

Email:

te*****@frontapp.com

Website:

https://front.com

User Reviews

Android reviews show a capable shared inbox with calendar coordination and strong desktop/web performance, but the mobile experience lags due to readability and reliability issues. Recurring problems include no mobile dark mode, small text, stability crashes, login flow failures, and UI redesigns that hide features. Improving readability (font size, dark mode), reliability, and a smoother login/UX would significantly enhance the mobile app while preserving its team-oriented strengths.

Pros

Functional, feature-rich shared inbox with calendar coordination, valued for team use.
Strong desktop/web experience; reviewers compare it favorably to its mobile version and find the web/desktop apps spectacular.
Overall positive sentiment from several users, with comments like the app being great or amazing when it behaves well.
Perceived ease of use and suitability for team collaboration by some reviewers.

Cons

Lack of dark mode on mobile / no mobile dark theme.
Text size is too small and cannot be adjusted on mobile.
Frequent crashes and instability (crashes when replying; unresponsiveness).
Login issues (redirects to browser login; cannot log in within the app).
UI/UX changes cause features to be hidden or navigation to feel inconsistent.

Recent reviews

Customer service is unavailable. You cannot call or email for support, as there are no responses. Very disappointing. Additionally, the email thread automatically scrolls to the oldest message, requiring constant scrolling to reach the latest email, both on desktop and the app, which is frustrating.

Ja*****, 2026-04-30

expensive what a real treat to work with

Iv*****, 2026-04-16

The app works okay in comparison with the desktop edition. however, when writing an email, the text is so small and I have not been able to find a way to adjust it. also, the swipe left does not have an option to move to a tag like you can drag and drop on the desktop app. this seems like a very simple ad on. The app is mostly functional if all you really want to do is read new emails and again it starts at the top email and you have to scroll clear down to the bottom to find your recent emails