Features & Capabilities

The ebtEDGE mobile application offers a simple, secure way for users dependent on SNAP or TANF benefits to manage their accounts. With ebtEDGE, users can quickly check their EBT balances, review transaction and deposit histories, and access benefit schedules—all through an intuitive and private interface. The app supports biometric login on compatible devices for swift access, or traditional card number and PIN entry for user preference.

Additionally, ebtEDGE helps locate nearby SNAP retailers using location services and provides language options including English, Spanish, and Haitian Creole. Available free of charge to eligible cardholders in many U.S. states and territories, ebtEDGE continuously updates with new features to enhance user convenience and security.

User Growth & Download Statistics

App
By:
Fidelity Information Services LLC
Downloads:
4,079,442 13.85K
Rating:
1.93
(9,520)
0.04
Version:
4.5 Last updated: 2025-08-15
Version code:
69
Creation date:
2018-09-04
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_DOWNLOAD_MANAGER Moderate risk
  • android.permission.INTERNET Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
Size:
6.41MB
Email:
eb*****@fisglobal.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-20
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Fidelity Information Services LLC
Google Play Store
https://play.google.com/store/apps/details?id=com.fis.ebtedge
Email:
eb*****@fisglobal.com
Website:
https://www.fisglobal.com/ebtedgemobile/

User Reviews

User reviews overwhelmingly indicate the app is unreliable. The most cited issue is a persistent white/blank screen that prevents loading, logging in, or accessing accounts. The problem spans multiple devices and persists for days, with reinstalling, clearing cache, or updates not providing a fix. Some users note the app works on rare occasions or that the website login remains available as a workaround, but overall reliability is the main concern and common user frustration.
Pros
  • When the app is functioning, users report good performance.
  • Some users can access their account via the website as a workaround when the app fails.
Cons
  • Persistent white/blank screens on startup or while loading, preventing access.
  • App won't load or open on multiple devices, leaving users with a blank screen.
  • Login issues or being locked out, with no quick resolution.
  • Reinstalling or clearing cache often does not fix the problem.
  • Inconsistent behavior across devices, with some devices working and others not.
Recent reviews
White screen not working
by Ta*****, 2026-06-07

it was great for years now I can't even get it to let me log in
by Ra*****, 2026-06-06

WORSE APP KNOWN TO MAN 🤮
by B *****, 2026-06-06
View all user reviews ›

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