ConnectEBT

Name: ConnectEBT
Rating: 4.457094 (11742 reviews)
Author: Conduent Incorporated

Access your EBT SNAP and Cash account information

Install Compare

The ConnectEBT app offers a fast, secure, and easy way to access and manage your Electronic Benefits Transfer (EBT) SNAP and Cash account information. Supporting multiple states including Arkansas, Delaware, Georgia, Illinois, and more, users can check available balances, monitor deposits, review transaction history, and select or change their card PIN conveniently from their devices. Registration is simple through the app or via the ConnectEBT website, allowing quick login with biometrics or card scanning features. As a no-cost service (message/data rates may apply), ConnectEBT is designed for efficiency and security, empowering users to stay informed about their benefits anytime, anywhere.

App Financial Services Productivity Health & Fitness

By:

Conduent Incorporated

Downloads:

1,202,696 10.02K

Rating:

4.46

(11,742) 78 new ratings

Version:

2.3.3(20250413) Last updated: 2025-04-25

Version code:

Creation date:

2017-04-19

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.INTERNET
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE

Size:

20.79MB

Email:

Co*****@Conduent.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-11

Ranking

# 54,734 ▲ 96

Other rankings

#62 in Finance (Free) ▼ 2

User reviews

Users initially found the ConnectEBT app useful and convenient for checking EBT balances with biometric sign-in enhancing ease of use. However, over time, major issues emerged including frequent forced password changes, recurring login failures with error messages, and extended periods of the app being nonfunctional. Many users reported inadequate support and lack of communication about problem resolution. Despite its benefits when working, these persistent technical and security issues led to high user frustration and diminished trust in the app.

Pros

Biometric sign-in option improves convenience and security.
When functional, the app provides quick and easy access to EBT balance information.
The app eliminates the need to call the hotline, which is appreciated when it works.
The app's initial versions were regarded as simple and user-friendly by some users.

Cons

Frequent and inconvenient password change requirements frustrate users.
Persistent login issues including 'server error' and 'data decryption' errors prevent access for many users.
Lack of adequate customer support or contact options to resolve technical problems.
App frequently crashes or fails to work for extended periods, with no updates or fixes communicated.
Security design flaws such as storing multiple passwords raise user privacy concerns.

Recent reviews

You have to change your password often but having the biometrics sign in helps. Edited...I had given it 4 stars before but I lowered the rating. I have not been able to access the app for over 6 months. It keeps giving me an error message. I have tried uninstalling and reinstalling and continue to get the same error. They have no way to contact them to troubleshoot which is why the 1 star.

Jo*****, 2024-12-13

It's been like 2 months and I still can't login. Just get an error message 'There is an error when decrypting the data.' I've reinstalled, cleared data, cleared cache, checked my login info, all of these several times. Nothing fixes the issues. Before this it required password changes way too much. 🙄🙄 Do better.