Overview

Features & Capabilities

Experience the convenience of banking wherever life takes you with the first direct mobile app. Whether you're choosing a latte or planning a trip, effortlessly check your balances, view transactions, and send payments to friends and family right from your phone. The free app simplifies all your everyday financial tasks, making banking hassle-free and accessible.

The first direct app is designed for ease of use and security, supporting your daily money management with a modern digital approach. Stay up-to-date with ongoing enhancements as the app evolves to serve you better. Update today and join the mini digital revolution that puts finance at your fingertips.

User Growth & Download Statistics

App
By:
first direct
Downloads:
1,663,798 2.91K
Rating:
3.17
(18,626)
9 new ratings
Version:
5.20.0 Last updated: 2026-08-11
Version code:
266
Creation date:
2019-07-11
Publisher country:
GB GB
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.QUERY_ALL_PACKAGES High risk
  • android.permission.HIGH_SAMPLING_RATE_SENSORS Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.MODIFY_AUDIO_SETTINGS Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.SCHEDULE_EXACT_ALARM Low risk
  • See more
Size:
145.08MB
Email:
24*****@firstdirect.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-08-26
Compare stats and ranking:

Ranking

Other platforms

Apple
first direct (v5.21.0)
4.90 (1,951)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
first direct
Google Play Store
https://play.google.com/store/apps/details?id=com.firstdirect.bankingonthego
Email:
24*****@firstdirect.com
Website:
http://www.firstdirect.com/bankingonthegohelp

User Reviews

Reviews show a generally capable app for basic account management and responsive support, but persistent issues hinder reliability. The top recurring problems are lack of a dark mode, frequent crashes, login/access and device compatibility problems (including overseas use), delayed or missing notifications, and onboarding/verification friction. Positive mentions highlight ease of use and helpful staff. Overall, the app needs stability upgrades, accessibility improvements, and modern theming to meet user expectations.
Pros
  • Easy to use for basic banking tasks.
  • Helpful customer support/staff responsiveness.
  • Cheque scanning feature can be handy when it works.
  • Solid core account management capabilities.
  • Generally functional for everyday banking when not facing issues.
Cons
  • No dark mode or dark-themed UI; very bright at night.
  • Frequent crashes and overall instability impacting usage.
  • Login/access issues and device compatibility problems (overseas usage, new devices, welcome screen loops).
  • Delays or absence of transaction notifications and pending updates.
  • Onboarding/identity verification friction (face recognition issues and repeated document scans).
Recent reviews
First Direct suspended my account. I had no access to my money. The reason? They wanted me to call them to let them know where to send the 14p interest they owed me. I had no access to my money over 14p thay they owed me. AVOID! AVOID! AVOID!
by St*****, 2026-08-24

steel you personal details avoid
by BR*****, 2026-08-23
View all user reviews ›

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