first direct

Name: first direct
Rating: 4.9 (1929 reviews)
Author: first direct

By: first direct

Finance

Features & Capabilities

Your everyday money management just got simpler with First Direct mobile banking. From checking balances and reviewing transactions to paying family and friends, you can handle core banking tasks anywhere from your phone.

This app is free to use, but providers may charge for download and usage. Use in accordance with local laws and app terms; updates will bring more features and improvements over time.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

first direct

Rating:

4.90

(1,929) 3 new ratings

Version:

5.18.0 Last updated: 2026-05-12

Version code:

885385446

Creation date:

2017-05-31

Compatible devices:

Size:

202.75MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 41,883 ▼ 16

Other rankings

#67 in account keyword 8 ▲

Other platforms

first direct (v5.17.0)

1,624,354 3.17

(18,540)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

first direct

Apple Apps Store

https://apps.apple.com/us/app/first-direct/id405905004

Website:

http://www.firstdirect.com/bankingonthego

User Reviews

Reviewers praise First Direct for strong, human-centered support, long-standing trust, and a clear, easy-to-use app with reliable features like transfers. The positives include responsive customer service (often 24/7), a straightforward interface, and decades of dependable service. Criticisms focus on usability friction: security measures and password management causing login issues; a clunky, outdated UX; registration problems; inactivity warnings; and missing UI options like dark mode. Overall, high trust and support coexist with usability and security annoyances.

Pros

Excellent, human-centered customer service with quick, 24/7 access
Clear, modern UI and easy-to-use app with well-designed graphics
Long-standing trust and consistently high service over decades
Reliable online banking with straightforward transfers, including international
Security is trusted and prioritizes account protection

Cons

Security measures causing login friction (password fatigue and phone-linked access)
Clunky, outdated UX / not intuitive
Registration problems during sign-up (e.g., entering full UK phone numbers)
Inactivity warnings and account status emails can be frustrating
Lack of dark mode and other UI customization options

Recent reviews

I tried using multiple uk phone numbers and none workef as it wouldn’t let me type the full number in when trying to register for a new account

by It*****, 2026-02-20

I use my First Direct account regularly though do not make many transactions. Today I got a rude email telling me to use my account or it will become “Inactive” so I transferred some money between accounts. If my account becomes “Inactive” then I will move my money elsewhere. Please note that I was one of the first FirstDirect users many many years ago.