Reviews of My Chase Brexton

By: Medical Office Technologies

List of user reviews and ratings for My Chase Brexton

Total ratings

3.73 (Rating count: 59)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews for My Chase Brexton's Android app are mixed. Some praise ease of use and telehealth options, but many cite bugs, slow performance, and a lack of core features (in-app messaging, appointment management, prescription refills, and medical history). Video visits are often poorly optimized, and some report the app failing to launch. Privacy concerns are raised by at least one user. Overall, the app is useful for telehealth but unstable and incomplete.

Pros

Easy to use
Telehealth/virtual visits available through the app
Faster and better organized than the web version

Cons

Bugs and slow performance with long load times and poorly optimized video visits
Missing core features: no in-app messaging, unable to request referrals or cancel appointments, and no access to prescriptions or medical history
Video visits are poor quality or inconsistently working
App sometimes won't launch or crashes / doesn't work

Upgrade to see all 29 reviews

User Reviews

Recent rating average: 3.00

All time rating average: 3.73

Upgrade to see all 29 reviews

14% (4)

Date	Author	Comment
2024-12-03	Ol*****	Its nice that I can see appointments already set and do virtual visits, but I can't actually set them up, message doctors, or even view prescriptions when I will eventually need to.
Its nice that I can see appointments already set and do virtual visits, but I can't actually set them up, message doctors, or even view prescriptions when I will eventually need to.
2024-10-29	Am*****	This app is incredibly buggy, everything takes forever to load, and the video visits are poorly optimized. My device speeds are over 250 Mb/s everywhere else and I've reinstalled the app to no avail. Just get another doctor instead
This app is incredibly buggy, everything takes forever to load, and the video visits are poorly optimized. My device speeds are over 250 Mb/s everywhere else and I've reinstalled the app to no avail. Just get another doctor instead