Excellus BCBS

Name: Excellus BCBS
Rating: 3.74 (306 reviews)
Author: Excellus

By: Excellus

Excellus BCBS members can easily view coverage, find doctors or check claims.

Features & Capabilities

Excellus BCBS is a Chrome extension designed for members of Excellus BlueCross BlueShield, allowing instant and convenient access to your health plan information. With this extension, you can view and order your member cards, track your deductibles and out-of-pocket spending (available for High Deductible health plans), check your coverage details, and find nearby doctors, urgent care centers, or hospitals. Additionally, the extension supports going paperless and viewing or filtering your health claims.

This tool simplifies managing your healthcare needs on-the-go by providing critical information at your fingertips, ensuring you stay informed and connected with your health benefits anywhere, anytime.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

2.35.0 Last updated: 2026-04-09

Version code:

284

Creation date:

2017-10-30

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.REORDER_TASKS Low risk

Size:

111.66MB

Email:

my*****@excellus.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-05

Compare stats and ranking:

Ranking

# 241,384 ▼ 327

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Excellus

Google Play Store

https://play.google.com/store/apps/details?id=com.excellus.memberapp

Email:

my*****@excellus.com

Website:

https://www.excellusbcbs.com/contactus

User Reviews

The Excellus BCBS app has some ease of use and features like access to insurance cards and fingerprint sign-in. However, most users face significant issues such as failed logins, errors during claims viewing, crashes, and unresponsive billing functions. The fingerprint login often malfunctions, and information display is incomplete or outdated. Many users express frustration over persistent problems and inadequate support, rendering the app largely unusable for managing insurance needs.

Pros

App is very easy to use and manage for some users.
Allows access to insurance card which can be helpful in emergencies.
Has fingerprint sign-in option.

Cons

App frequently fails to allow users to log in, often showing errors like "operation cannot be completed" despite correct credentials.
Claims information and billing functions often fail to load or cause the app to crash.
Fingerprint sign-in frequently does not function properly or stays disabled.
App interface and website are outdated with missing or cut off information, making navigation frustrating.
Customer support and issue resolution seem lacking, with problems persisting for months.

Recent reviews

I just switched to Blue Active PPO because my previous plan with Humana is no longer available. I downloaded the app, tried to log in, and received an error message; "the action couldn't be completed, try again." I decided to wait until after January 1, when my account was active. I tried logging in today and got the same results. BCBS is a huge company with a pretty darned good reputation. I don't understand why their mobile app is such garbage. I un-installed it. It's not worth the frustration