Reviews of ERCOT

By: ERCOT, Inc. App

List of user reviews and ratings for ERCOT

Total ratings

3.37 (Rating count: 161)

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Review summary

Users appreciate the ERCOT app for providing real-time wholesale energy prices and system conditions in a simple, easy-to-use format. However, multiple reviews highlight issues with update prompts that lead nowhere, problematic or blocked notifications, lack of helpful features such as blackout scheduling and historical data, and app stability problems. These factors negatively affect user experience despite the valuable data the app provides during energy crises.

Pros

Provides real-time wholesale energy prices which give insight into actual grid conditions.
Simple, informative, and easy to use interface.
Useful for monitoring real-time system conditions during statewide energy events.
Makes real-time energy data available to consumers, which is appreciated by users.

Cons

App frequently demands updates that are not available in the Play Store, causing frustration.
Notifications from the app are blocked or not functioning, and there is no widget for quick access.
Information doesn't update correctly when app is in background; requires closing and reopening to refresh data.
Lacks features such as a blackout schedule, historical usage data, and explanatory information about the data shown.
Issues with crashes or blank screens on some devices and after OS updates.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.37

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57% (12)

Date	Author	Comment
2024-07-24	Se*****	Did the app update. Now, every time I open the app, it says update required.
Did the app update. Now, every time I open the app, it says update required.
2024-07-20	Ja*****	When they updated, they broke it.
When they updated, they broke it.
2024-02-24	Ma*****	Ability to see wholesale prices real time, gives insight into real world conditions. What other state or region offers this?
Ability to see wholesale prices real time, gives insight into real world conditions. What other state or region offers this?
2024-01-17	Ja*****	notifications are blocked which makes this app useless. there's not even a widget. deleting.
notifications are blocked which makes this app useless. there's not even a widget. deleting.
2024-01-10	Ge*****	Notifications blocked ??? I have them turned on in the app and I have check all possible ways that they could be turned off but when I go to 'settings/apps/ercot Mobile app/notifications' it says all notifications from this app are blocked and it won't let me turn them on.
Notifications blocked ??? I have them turned on in the app and I have check all possible ways that they could be turned off but when I go to 'settings/apps/ercot Mobile app/notifications' it says all notifications from this app are blocked and it won't let me turn them on.
2022-07-13	tc*****	Please add a widget for operating reserves so we can see it on the home screen without opening an app.
Please add a widget for operating reserves so we can see it on the home screen without opening an app.
2022-07-13	Ji*****	When opened and left in the background then opened, information is not updated. App MUST be closed to open and get correct information. App does not provide notifications although that is a configuration item.
When opened and left in the background then opened, information is not updated. App MUST be closed to open and get correct information. App does not provide notifications although that is a configuration item.
2022-05-04	Bl*****	Simple app that makes it easy to look at the ercot system conditions and wholesale energy prices. Keep in mind that Ercot does not operate any power generation facilities and is only able to direct local distribution operators to drop x amount of load during power emergencies.
Simple app that makes it easy to look at the ercot system conditions and wholesale energy prices. Keep in mind that Ercot does not operate any power generation facilities and is only able to direct local distribution operators to drop x amount of load during power emergencies.
2021-06-21	Ch*****	Great app, simple, informative and easy to use. 👍
Great app, simple, informative and easy to use. 👍
2021-05-31	Ry*****	Does not display historical usage information, generating source data, etc. All it does is tell you current usage
Does not display historical usage information, generating source data, etc. All it does is tell you current usage