DOKU e-Wallet

Name: DOKU e-Wallet
Rating: 3.11 (39350 reviews)
Author: PT. Nusa Satu Inti Artha (DOKU)

By: PT. Nusa Satu Inti Artha (DOKU)

One Wallet For All Needs

Features & Capabilities

DOKU e-Wallet is a versatile digital wallet that provides users with a secure and convenient way to save money and perform transactions online and offline. With DOKU, users can pay various monthly bills, buy credit, transfer balances to fellow users, and shop at leading online stores such as AlfaOnline, AliExpress, and Citilink.

Security is a top priority, featuring password and PIN protections and anonymous transaction details to safeguard personal data. The wallet supports balance top-up through widespread networks including ATMs and retail outlets like Alfamart. It is designed for easy registration via mobile apps and is accessible even for those without bank accounts or credit cards. Customer support is available 24/7 to ensure seamless and trusted digital transactions.

User Growth & Download Statistics

App Payments

By:

PT. Nusa Satu Inti Artha (DOKU)

Downloads:

3,543,052 3.29K

Rating:

3.11

(39,350) 11 new ratings

Version:

3.15.0 Last updated: 2026-06-25

Version code:

163

Creation date:

2014-10-21

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.CAMERA2 Very high risk
android.permission.READ_CONTACTS Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

55.86MB

Email:

ca*****@doku.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 30,242 ▼ 46

Other platforms

DOKU e-Wallet (v3.15.0)

3.60

(2,543)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PT. Nusa Satu Inti Artha (DOKU)

Google Play Store

https://play.google.com/store/apps/details?id=com.dokuwallet.android

Email:

ca*****@doku.com

Website:

https://www.doku.com

User Reviews

Reviews are mixed. Several users praise the app as easy to use and fast, with a functioning payment gateway and occasional positive CS experiences. However, a large share of feedback highlights recurring issues: top-up failures and banks/destination account errors; BPJS auto-debit setup problems and non-deduction; heavy login friction and OTP cooldowns; account blocks/deletions requiring KTP/selfie; and slow or problematic refunds and support. Admin fees and marketing hurdles are noted too. Overall, the experience is unreliable for core wallet tasks, with sporadic improvements after updates.

Pros

Some users find the app easy to use and fast for transactions (gampang dan cepat).
The app is praised for its payment gateway integration.
Customer support can be fast and helpful in some cases.
Recent updates improved Google login/linking.
DOKU is perceived positively by some users (DOKU is very good).

Cons

Frequent top-up failures and funds not being credited; various errors with top-up methods (destination account wrong/not registered).
Autodebit BPJS setup and operation issues (BPJS auto-debit not working or failing with banks).
Security friction in login (OTP cooldowns, repeated logins) and other login barriers.
Account management problems (accounts could be blocked/suspended; deleting accounts is cumbersome with KTP/selfie verification).
Refund issues and slow or problematic customer support.