OuviCidade

OuviCidade is the ideal application for connecting citizens to public administration in a simple, efficient and transparent way. Developed to modernize ombudsman channels, OuviCidade allows the recording, monitoring and resolution of calls in real time, promoting more participatory and responsible management.

Main features:
📢 Registration of manifestations – Allow citizens to send suggestions, complaints, complaints, compliments and requests with just a few taps.

📸 Attachments and geolocation – Record photos, videos and location to facilitate problem identification and speed up service.

📊 Call tracking – Citizens can follow each stage of the request directly through the app, with real-time notifications.

🧭 Management panel for city halls and public bodies – Complete tool for screening, categorizing, forwarding and responding to received complaints.

📚 Reports and performance indicators – Facilitate decision-making with up-to-date data on the main topics demanded by the population.

🔐 Security and privacy – Data protected according to LGPD, with anonymous channels available.

🏛️ Who is OuviCidade for?
Ideal for city halls, city councils, departments and public bodies that want to transform active listening to the population into a powerful management tool.

🎯 Benefits:
Reduction of bureaucracy in serving citizens

Increased transparency and trust in public management

Greater agility and organization in responding to demands

Community engagement in building better cities