Total ratings

3.55 (Rating count: 5,726)
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Review summary

User reviews cluster around persistent login and UAE Pass issues, broken move-in and payment flows, and app stability problems. Refunds and support responsiveness are also common complaints. A minority still praises the app as good or best and notes clear usage data, but recurring problems significantly affect the overall experience.
Pros
  • Overall positive sentiment: several reviewers describe the app as 'great', 'good', or the 'best'.
  • Clear presentation of water and electricity usage data (informative usage metrics).
  • Some users find the app easy to use.
Cons
  • Sign-in failures and UAE Pass integration problems (login issues)
  • Move-in workflow often doesn’t work
  • In-app payments are not working and linking accounts/addresses is blocked; refunds delayed
  • App stability issues: freezes and crashes, especially after updates or on startup
  • Poor customer support and slow/refunds handling (unresponsive chat/support)
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User Reviews

Recent rating average: 2.80
All time rating average: 3.55
Upgrade to see all 51 reviews
5 star
33% (17)
4 star
6% (3)
3 star
18% (9)
2 star
12% (6)
1 star
122% (62)
DateAuthorRatingComment
2026-06-25
Je*****
crashes frequently and cannot sign in
crashes frequently and cannot sign in
2026-06-24
Hi*****
App keeps crashing. Tried reinstall. Still crashing with the latest release.
App keeps crashing. Tried reinstall. Still crashing with the latest release.
2026-06-20
Iq*****
Always gives wrong information.
Always gives wrong information.
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