DEWA

Name: DEWA
Rating: 3.54717 (5726 reviews)
Author: Dubai Electricity & Water Authority

By: Dubai Electricity & Water Authority

Welcome to the World of DEWA Smart Services.

Features & Capabilities

DEWA Smart App provides an interactive digital platform delivering integrated utility services for consumers, builders, suppliers and students. Designed to add sustainable value for all stakeholders, the app offers billing, account management, outage alerts, service requests and a bundle of innovative features that simplify how users interact with electricity and water services.

Now available on Wear OS smartwatches, DEWA brings essential services to your wrist. Access key features, receive real-time notifications and manage accounts on the go for a seamless, smarter experience anytime, anywhere.

User Growth & Download Statistics

App Energy Home Automation

By:

Dubai Electricity & Water Authority

Downloads:

798,724 1.61K

Rating:

3.55

(5,726) 5 new ratings

Version:

10.3.4 Last updated: 2026-06-21

Version code:

682

Creation date:

2010-10-16

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk

Size:

123.01MB

Email:

cu*****@dewa.gov.ae

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 75,691 ▼ 35

Other platforms

DEWA (v10.3.4)

4.60

(6,138)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Dubai Electricity & Water Authority

Google Play Store

https://play.google.com/store/apps/details?id=com.dewa.application

Email:

cu*****@dewa.gov.ae

Website:

https://www.dewa.gov.ae

User Reviews

User reviews cluster around persistent login and UAE Pass issues, broken move-in and payment flows, and app stability problems. Refunds and support responsiveness are also common complaints. A minority still praises the app as good or best and notes clear usage data, but recurring problems significantly affect the overall experience.

Pros

Overall positive sentiment: several reviewers describe the app as 'great', 'good', or the 'best'.
Clear presentation of water and electricity usage data (informative usage metrics).
Some users find the app easy to use.

Cons

Sign-in failures and UAE Pass integration problems (login issues)
Move-in workflow often doesn’t work
In-app payments are not working and linking accounts/addresses is blocked; refunds delayed
App stability issues: freezes and crashes, especially after updates or on startup
Poor customer support and slow/refunds handling (unresponsive chat/support)