Features & Capabilities

DEWA Smart App provides an interactive digital platform delivering integrated utility services for consumers, builders, suppliers and students. Designed to add sustainable value for all stakeholders, the app offers billing, account management, outage alerts, service requests and a bundle of innovative features that simplify how users interact with electricity and water services.

Now available on Wear OS smartwatches, DEWA brings essential services to your wrist. Access key features, receive real-time notifications and manage accounts on the go for a seamless, smarter experience anytime, anywhere.

User Growth & Download Statistics

By:
Dubai Electricity & Water Authority
Downloads:
798,724 1.61K
Rating:
3.55
(5,726)
5 new ratings
Version:
10.3.4 Last updated: 2026-06-21
Version code:
682
Creation date:
2010-10-16
Publisher country:
AE AE
Permissions:
  • android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.GET_ACCOUNTS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.MANAGE_OWN_CALLS High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • See more
Size:
123.01MB
Email:
cu*****@dewa.gov.ae
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-02
Compare stats and ranking:

Ranking

Other platforms

Apple
DEWA (v10.3.4)
4.60 (6,138)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Dubai Electricity & Water Authority
Google Play Store
https://play.google.com/store/apps/details?id=com.dewa.application
Email:
cu*****@dewa.gov.ae
Website:
https://www.dewa.gov.ae

User Reviews

User reviews cluster around persistent login and UAE Pass issues, broken move-in and payment flows, and app stability problems. Refunds and support responsiveness are also common complaints. A minority still praises the app as good or best and notes clear usage data, but recurring problems significantly affect the overall experience.
Pros
  • Overall positive sentiment: several reviewers describe the app as 'great', 'good', or the 'best'.
  • Clear presentation of water and electricity usage data (informative usage metrics).
  • Some users find the app easy to use.
Cons
  • Sign-in failures and UAE Pass integration problems (login issues)
  • Move-in workflow often doesn’t work
  • In-app payments are not working and linking accounts/addresses is blocked; refunds delayed
  • App stability issues: freezes and crashes, especially after updates or on startup
  • Poor customer support and slow/refunds handling (unresponsive chat/support)
Recent reviews
crashes frequently and cannot sign in
by Je*****, 2026-06-25

App keeps crashing. Tried reinstall. Still crashing with the latest release.
by Hi*****, 2026-06-24

Always gives wrong information.
by Iq*****, 2026-06-20
View all user reviews ›

Best DEWA Alternatives

Here are some Android apps that are similar to DEWA: