SEWA

Name: SEWA
Rating: 4.347826 (11517 reviews)
Author: Sharjah Electricity, Water and Gas Authority

Sharjah Electricity, Water and Gas Authority App is a utility mobile app.

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The SEWA mobile app enables Sharjah Electricity, Water and Gas Authority customers to efficiently manage their utility accounts. Available in Arabic and English, the app offers seamless access with features like hassle-free login via UAE Pass and face ID. Users can monitor their utility consumption through intuitive graphs, pay bills securely, and set up auto payments. Additionally, it allows for self-meter reading, usage comparison, and access to detailed billing and payment histories.

Designed for convenience and control, the SEWA app keeps you informed with timely notifications and insightful data to help make smarter utility decisions. Download today to simplify your utility management experience in Sharjah.

App Utilities Productivity

By:

Sharjah Electricity, Water and Gas Authority

Downloads:

413,066 831

Rating:

4.35

(11,517) 109 new ratings

Version:

7.31 Last updated: 2025-05-08

Version code:

109

Creation date:

2013-12-10

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_MEDIA_IMAGES

Size:

12.61MB

Email:

sm*****@sewa.gov.ae

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

a day ago

Ranking

# 97,866 ▼ 80

User reviews

Users generally find the SEWA app useful for managing and paying bills, appreciating its ease of use and some improvements in interface. However, common issues include frequent crashes during payment, unclear and unexpectedly high charges, and additional fees that frustrate customers. Customer service shortcomings and complicated account management processes further contribute to user dissatisfaction.

Pros

Some users find the app easy to use and appreciate the smooth interaction and payment process.
The app provides useful account information, including bill details and payment options.
The app supports UAE Pass login, which some users find convenient.
The new app interface has improved over previous versions for certain users.

Cons

Frequent app crashes and glitches, especially during bill payment and OTP verification, causing payment failures.
Lack of detailed billing information and unclear charges leading to confusion and distrust.
Additional fees such as knowledge fee, service fee, and transaction fees causing dissatisfaction among users.
Poor customer service with unhelpful or rude call center staff, and slow or no responses to complaints.
Problems with account management features like password reset and account registration being overly strict or complicated, and causing account lockouts.

Recent reviews

Sewa service is pathetic. Gas conversion request i put, they gave me appointment date. But no one contacted me. I am wondering. The call center said the technician will come but no one is coming. Under the table i have to give money then they will install?