CustomerBot: AI Support

Keep your AI customer support close, wherever you work.

CustomerBot Companion brings your CustomerBot workspace to your phone. Review the conversations your website assistants are handling, improve their answers, manage your bots and browse captured leads from one place.

FOLLOW CUSTOMER CONVERSATIONS
Open your inbox, search chats and filter conversations by status. Read the full transcript to understand what visitors asked and how your assistant answered.

IMPROVE YOUR ASSISTANT'S ANSWERS
Use Improve response to turn a corrected bot answer into training Q&A. Keep your assistant's knowledge useful with website URLs, text, questions and answers, and PDF documents.

MANAGE YOUR AI CHATBOTS
Switch between assistants, customise their appearance and greeting, update their training and preview the visitor experience. Manage your bots from your phone while staying connected to the same CustomerBot workspace.

KEEP LEADS WITHIN REACH
Browse the contacts captured by your assistants, including the details visitors have shared. Review lead information and export your leads when you need to continue your follow-up workflow.

WORK WITH YOUR TEAM
Invite teammates to an assistant and manage their access. Keep the right people connected to the bots they help maintain.

BUILT FOR YOUR CUSTOMERBOT WORKSPACE
CustomerBot Companion works with a CustomerBot account. Your website chatbot and mobile companion work together: the assistant handles website conversations, while the app helps you review activity and manage its knowledge.

Learn more at customerbot.co.