AI Asistent - Live Chat

AI Assistant - Live Chat (operator application)

Conduct conversations with your site visitors directly from the phone.
The app is intended for operators and customer support teams who use our live chat widget on their site — answer queries in real time, wherever you are.

When a visitor requests a live agent, you get an instant push notification and can take over the conversation immediately. The AI ​​assistant, meanwhile, automatically answers frequently asked questions, and you step in when a human touch is needed.

KEY FUNCTIONS
• Live chat in real time — respond to site visitors from your phone
• Push notifications for new messages and operator requests (with sound)
• AI assistant takes over routine queries; you take over when needed
• All conversations in one place (on hold, active, closed)
• Visitor context: conversation history, pages visited, activity
• Shortcodes for frequent messages — save time
• Downloading, returning to the bot, closing and reopening conversations
• Sending and viewing images in a conversation
• Banning unwanted visitors
• Two-step protection (2FA) for secure account access

WHO IS IT FOR
Business tool for authorized operators/support agents. The account is assigned to you by the administrator of your company, there is no public registration. The application is a companion to our web live chat system; to use it, it is necessary that the company has a chat widget installed on the site.

SECURITY AND PRIVACY
• All communication goes through an encrypted connection (HTTPS/TLS)
• Passwords are stored as a secure hash; support for 2FA (TOTP / email code)
• Access to data is strictly limited to your organization

Turn your phone into a mobile customer service dashboard, no
miss a single query and respond faster than ever.